Hi, This could be one of the common questions here. >How can I perform the factory reset? >Is factory reset can delete all information from my iPad including the old account and will look like a new one? >Is it going to be like the first time I opened my iPad? Need some inputs since the very first email that I set up is a company email and no longer existing. It was already locked during the update and I cannot figure out how can I access my device. I already called apple support and they did unlock my device with the help of my proof of purchase. My only problem is how can I delete the very first email that I set up since it is no longer active to activate a new email or itunes account. Every suggestions will be appreciated. TIA!