Ipad 4 battery won't stay charged

Discussion in 'iPad Help' started by tessk, Aug 22, 2013.

  1. tessk
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    tessk iPF Noob

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    Didn't have any trouble when new. Now even when I have it plugged in you can watch the battery percentage go down to the point it shuts off. Then if I plug it in overnight it still only charges to 70 -80 percent. I've looked in settings to see if there's an app running that could be depleting it but no luck. Help please!
  2. Mickey330
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    Mickey330 Administrator Staff Member

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    Have you tried a different USB cable and/or charger (ones that are specifically for the iPad)? Apologies for asking, but - you ARE charging using main electrical power, not a computer or laptop? The iPad is not designed to charge from those, only a wall/mains outlet (it draws too much power).

    If a new cord/charger doesn't help, may I suggest you take it in to an Apple store? As its a new iPad 4, I'm sure it's still under the warranty. Let the Geniuses there try to figure out what's wrong - you may very well have something wrong with it that only they can help with or fix.

    Sorry to not be of better assistance. Good luck.

    Marilyn
  3. The OB
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    The OB Super Moderator Staff Member

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    Hello tessk and welcome to the forum.
    That is not sounding normal for an iPad4 with a relatively new battery.
    Check out what Apple has to say about the battery before you look at things further.
    http://www.apple.com/au/batteries/ipad.html
    http://www.apple.com/batteries/
    Presumably your iPad is still under its 12 month warranty, so you may be able to take it into your nearest genius bar for advice.
    Regards, Andrew
  4. tessk
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    tessk iPF Noob

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    Thanks for the responses, I will try using direct connection. I have my chargers on extension cords so I can be on it while hubby falls asleep & I lay awake for hours! I do notice the plug into the extension cord gets extremely hot, as my iPad also does when I've been on it awhile. I used to get the extra chargers online but read if they aren't Apple & come from hCina they can have trojan viruses that access all your information. Doesn't say there's a fix for it. I threw several away! Thanks again for all responses!!!
  5. tessk
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    tessk iPF Noob

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    Thanks for the responses, I will try using direct connection. I have my chargers on extension cords so I can be on it while hubby falls asleep & I lay awake for hours! I do notice the plug into the extension cord gets extremely hot, as my iPad also does when I've been on it awhile. I used to get the extra chargers online but read if they aren't Apple & come from hCina they can have trojan viruses that access all your information. Doesn't say there's a fix for it. I threw several away! Thanks again for all responses!!!
  6. tessk
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    tessk iPF Noob

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    Thanks for the responses, I will try using direct connection. I have my chargers on extension cords so I can be on it while hubby falls asleep & I lay awake for hours! I do notice the plug into the extension cord gets extremely hot, as my iPad also does when I've been on it awhile. I used to get the extra chargers online but read if they aren't Apple & come from hCina they can have trojan viruses that access all your information. Doesn't say there's a fix for it. I threw several away! Thanks again for all responses!!!
  7. giradman
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    giradman iPad Super Guru

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    Hi Tessk - first, are you using the 'official' charger that came w/ your iPad? Many of these 3rd party chargers simply do not work well nor have the more sophisticated technology built into the Apple product. Second, an extension cord should work w/ the charger unless it is damaged, BUT I would try to charge the iPad w/ just the charger that came w/ the device (i.e. sans extension cord). If the iPad still is not charging, as already suggested try another charger; and if still a problem, a visit to an Apple store may be in order.

    Finally, malware (e.g. viruses, trojans, etc.) cannot be contained w/i a charger or passed on to the iPad (indeed, viruses & Trojans do not exist in the wild that will 'infect' an iDevice). Good luck and let us know your results - Dave :)
  8. alicepattinson
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    alicepattinson iPad Fan

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    Yeah, I think she's using a 3rd party charger or maybe a hardware problem because even if she tries to charge her Ipad, it still shuts down.
  9. tessk
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    tessk iPF Noob

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    Honestly, I've bought several charger cords off the internet so after these wonderful posts I'm trying to locate all of them & trash them, having a hard time telling which is which? I also went in & turned off alerts on a couple of apps hoping that will save my battery juice. Glad to know it works OK with good extension cord. I finally got up to a 100% charge, but after doing email & FB I'm on 75% with it still plugged in. Thanks!!!
  10. tessk
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    tessk iPF Noob

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    Thanks for your input, I'm checking into the 3rd party charger!!!
  11. tessk
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    tessk iPF Noob

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    IPad 4 battery problem fixed!!!!

    iPad 4 seems to be back to normal. I went through all my settings & notifications turning a lot of apps to "off." There must have been one (or more) that was staying on draining the battery. I have a feeling the "Score," was the main culprit. Thanks to all who responded....
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