battery will not charge. plugged into wall or usb port. tried new adapter and new wire but no go. plugged into usb overnight and got a lousy 12% increase. will sometimes drain while plugged into wall. have visited 4 places in Chiang Mai, Thailand but they will not honor my warranty even though the ipad is only 2 weeks old. thai web support is in thai so i cannot read it. us support cannot call me here. desperate. no support locally and no way to get support from us.