Ipad 3 - Unable to open an email

Discussion in 'New Member Introductions - Site Assistance' started by wilkm02, Feb 9, 2013.

  1. wilkm02
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    wilkm02 iPF Noob

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    Hi, I can see my emails but when I touch the screen nothing opens- help please
  2. Mesqueunclub
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    Mesqueunclub iPad Junkie

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    Hi,
    Are you using the native Mail app, mine sits on my task bar at the bottom of my home screen? Reason I ask is that you say you can see all your emails. (Using iPad 3, 32gb, Wi-Fi, IOS 6.1)
    Mike
  3. wilkm02
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    wilkm02 iPF Noob

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    Hi Mike,

    I normally open my emails from my desktop. It started today where I can see my emails opened or not, but cannot click on anything on the page. If I open an email on my phone it then shows that it has been opened on my ipad.. I have looked at the settings and cannot see anything not open that should be..

    Mike
  4. Mesqueunclub
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    Mesqueunclub iPad Junkie

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    Sorry to hear that. I am sure somebody on here will come up with a solution, due to time zones it sometimes takes a little time. You could try a hard reset but first check to see what apps (particularly the mail app) are open and close them down. Failing that hold home button and power button down together until the Apple logo appears then release and let the iPad boot up. Hopefully, that should sort it. If not keep the thread open and await an answer. There are some really clever and knowledgeable forum members on here who will come to your aid I am sure.
    Good luck :)
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  5. wilkm02
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    wilkm02 iPF Noob

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    Hi, I have just followed your advice.... and it worked. Thank you so much
  6. Mesqueunclub
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    Mesqueunclub iPad Junkie

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    Hi again. Great! I am so pleased for you. Thanks for letting me know. There is so much to learn about iPads but it is fun.
    Take care,
    Mike
  7. leelai
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    leelai Administrator Staff Member

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    Hi and welcome to the Forum!

    So glad Barçamad was able to help you....enjoy!

    The IPad Forum is a community of members from all walks of life and from all over the world coming together to share our experiences and to help each other learn about this wonderful piece of technology the Ipad. There is a wealth of information already here in the many threads we have so doing some searches will answer most of the questions you have. If then you cannot find the answer you are seeking then by all means post your question. There are many friendly and informed members here only too willing to help you.

    We also have our own App - It is a very simple app to navigate.
    http://itunes.apple.com/us/app/discussion-forum-for-ipad/id412896524?mt=8
    Tutorial on creating posts on the Forum
    http://www.ipadforums.net/new-membe...-creating-posts-starting-new-threads-how.html
    Reading the IPad manual is a great place to start so please download a copy of these.
    http://www.support.apple.com/manuals/ipad/
    3 very informative threads from which you will learn many tips and shortcuts for the IPad.
    http://www.ipadforums.net/ipad-general-discussions/21590-tips-tricks-those-us-who-dont-know.html
    http://www.ipadforums.net/ipad-os/49581-ios5-tips-tricks.html
    http://www.ipadforums.net/ipad-help...shortcuts-helpful-places-people-new-ipad.html
    We have rules like any Community so please read these also
    http://www.ipadforums.net/forum-rul...um-rules-everybody-please-read.html#post14697

    Once again we welcome you here and are so pleased you have joined us!
  8. wilkm02
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    wilkm02 iPF Noob

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    Hi Leelai,

    I'm so glad to have posted my problem and got a solution so soon. Thank you for your info also.

    Mike
  9. leelai
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    leelai Administrator Staff Member

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    You're welcome!

    There's a lot of info in my links, may take you quite a while to go through them all, but it's well worth it as you will learn many tips! Enjoy!

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