iPad 3 Not recognizing printer

Discussion in 'New Member Introductions - Site Assistance' started by gr8greg1166, Oct 15, 2012.

  1. gr8greg1166
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    gr8greg1166 iPF Noob

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    Hello Everyone,

    My name is Greg and I am an iPad virgin. I just bought an iPad 3 and a printer that was told would work (On the Apple website) with it. I have an Epson XP-400. When I initially set it up and test printed it worked fine. Now it doesn't see the printer. I have restarted the printer using the power button as well as unplugging it from the wall. Still nothing. The two items are on the same network (verified).

    I really don't know where to go from here.
  2. Mickey330
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    Mickey330 Administrator Staff Member

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    After you reset the printer, did you also reset or start the iPad? To do (apologies if you know):

    Restart: Hold down the power button until the power off slider appears. Slide it off. When the iPad finishes shutting down, hold down the power button again until the Apple logo appears.

    If that doesn't help, try this last step...

    Reset: Hold both the power and home buttons until the screen goes dark and the Apple logo then appears (the slide to unlock screen may or may not appear). Once the logo appears, release the buttons. After a time, your homescreen will appear. Please note that it may take some time for the Apple logo to appear or for your homescreen to appear (or both). This is normal. Eventually, the homescreen will appear.

    Hopefully, that might make your iPad and printer start seeing each other again. Let us know how you get on.

    Marilyn
  3. gr8greg1166
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    gr8greg1166 iPF Noob

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    Ok Marilyn, I tried both methods. The first one worked for a bit then it stopped recognizing again. I printed a "check network connection" page from the printer. While it was a "pass" on all items there was a note that stated "A router/access point channel conflict has been detected. If you have problems printing or scanning , improve your wireless network environment.
  4. twerppoet
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    twerppoet iPad Legend

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    Try restarting the router then restart the printer. Also, check with your router's support site and see if there any firmware updates for it.
  5. leelai
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    leelai Administrator Staff Member

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    Hi and welcome to the Forum!

    The IPad Forum is a community of members from all walks of life and from all over the world coming together to share our experiences and to help each other learn about this wonderful piece of technology the Ipad. There is a wealth of information already here in the many threads we have so doing some searches will answer most of the questions you have. If then you cannot find the answer you are seeking then by all means post your question. There are many friendly and informed members here only too willing to help you.

    We also have our own App - It is a very simple app to navigate.
    http://itunes.apple.com/us/app/discussion-forum-for-ipad/id412896524?mt=8
    Reading the IPad manual is a great place to start so please download a copy of these.
    http://www.support.apple.com/manuals/ipad/
    3 very informative threads from which you will learn many tips and shortcuts for the IPad.
    http://www.ipadforums.net/ipad-general-discussions/21590-tips-tricks-those-us-who-dont-know.html
    http://www.ipadforums.net/ipad-os/49581-ios5-tips-tricks.html
    http://www.ipadforums.net/ipad-help...shortcuts-helpful-places-people-new-ipad.html
    We have rules like any Community so please read these also
    http://www.ipadforums.net/forum-rul...um-rules-everybody-please-read.html#post14697

    Once again we welcome you here and are so pleased you have joined us!
  6. gr8greg1166
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    gr8greg1166 iPF Noob

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    I've restarted the router than the printer and still nothing. I've looked up how to check for updated on the firmware of the router (wrt110 linksys) and I could use some help with that. If you or someone else may know the best way. Thanks!
  7. twerppoet
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    twerppoet iPad Legend

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  8. tinks714
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    tinks714 iPF Noob

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    I am having the same issue with this printer.

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