IPAD 3 isn't charging and won't restore via Itunes

Discussion in 'New Member Introductions - Site Assistance' started by Menziesro, Jan 13, 2016.

  1. Menziesro

    Menziesro
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    Good afternoon
    My daughter purchased a second hand IPAD and one morning noticed that it wouldn't turn on and showed as low battery even though it had been on charge overnight. I have tried restoring it via iTunes but it keeps erroring 4013 is the main one. I have attached a screen shot I get when I try and turn it on. Any help is greatly appreciated.

    Rgds

    Ross
     

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  2. J. A.

    J. A.
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  3. Menziesro

    Menziesro
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    Thanks you I will try that tonight. Do you know what the information on the screen shot of my ipad actually means?

    Rgds
     
  4. J. A.

    J. A.
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    Maybe a hardware failure.
    It could be caused by a damaged front facing camera, proximity sensor, compass or accelerometer IC, or the camera flex cable.
     
  5. scifan57

    scifan57
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    The Genius Bar at an Apple Store should be able to tell you what the info on your screenshot means.
     

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