iPad 2 was dropped but I'm getting a free replacement

Discussion in 'iPad 2 Forum' started by Vizzy285, Apr 22, 2011.

Thread Status:
Not open for further replies.
  1. Vizzy285

    Vizzy285
    Expand Collapse
    iPF Noob

    Joined:
    Apr 22, 2011
    Messages:
    1
    Thanks Received:
    1
    So I dropped my iPad 2 yesterday I broke my volume button and left a real nasty dent , to make a long story short there gonna replace for free it's called a one time replacement so if u got an iPad 2 that needs work bring it to apple ASAP they will replace no questions ask!
     
  2. Tim SPRACKLEN

    Tim SPRACKLEN
    Expand Collapse
    iPad Legend

    Joined:
    Jan 3, 2011
    Messages:
    15,236
    Thanks Received:
    121
    Yes - Apple has a very customer-centric replacement policy. They realise that customers who get treated well tend to tell other customers of their great service and - guess what - they sell more iPads and iPhones. Thanks for letting us know.

    Tim
     
  3. col.bris

    col.bris
    Expand Collapse
    Administrator
    Staff Member

    Joined:
    Mar 25, 2010
    Messages:
    5,844
    Thanks Received:
    618
    Most other companies won't do that but Apple respects users and will replace one time only with this type of situation. This option however may vary country to country so be aware.
     
  4. Zcgofaster

    Zcgofaster
    Expand Collapse
    iPF Noob

    Joined:
    Apr 22, 2011
    Messages:
    3
    Thanks Received:
    0
    Did you originally purchase your ipad2 from an apple store? Did they ask you for a receipt? I bought mine from walmart and somehow I have a huge scratch on my screen that drives me nuts. It's deep too. It distorts colors and I can feel it under my finger. I do have light leakage and was gonna use that as an excuse to exchange it but if I can just use my "one free replacement" then I'll do that.
     
  5. Guy1717

    Guy1717
    Expand Collapse
    iPF Novice

    Joined:
    Mar 27, 2011
    Messages:
    75
    Thanks Received:
    0
    I live in Belgium and my three weeks old Ipad2 has a one inch scratch in the middle of the screen, very annoying when reading stuff and also in viewing pics.
    I called Apple care in Belgium and they told me to go to a service center and there they told me there's nothing they can do, so if it annoys me i have to buy a new one. :confused:
    Another service center tells me they can replace the glass screen but they didn't know the cost yet, my guess about 150 to 200 euro.
    I have a cellphone of 4 years old with no cover on its screen and it looks better
    I take great care of my ipad and i use the smartcover all the time when its not in use, i really don't know where the scratch comes from.
    There seems to be a coating on top of the glass screen so this makes it very fragile.

    Its a shame rules are not the same everywhere
     
  6. Harters

    Harters
    Expand Collapse
    iPad Fan

    Joined:
    Mar 28, 2011
    Messages:
    264
    Thanks Received:
    3
    I think America has much better customer service in general, so I don't think I would stand a chance of getting a replacement here in the UK if I was in the same situation :(

    Sent from my iPad 2 using iPF
     
  7. evalime

    evalime
    Expand Collapse
    iPF Noob

    Joined:
    Apr 25, 2011
    Messages:
    4
    Thanks Received:
    0
    I wish i was lucky as you, I ended dropping my ipad 2 only 3 feet of the ground and hitting the corner damaging the glass.
    Since the ipad 2 was only used less than one day of purchase I try exchanging it at the apple store where i had purchased it from but they didn't offer the exchange which some people had luck on doing. Their asking price to fix it was 300$...
     
  8. vlg

    vlg
    Expand Collapse
    iPF Noob

    Joined:
    May 13, 2011
    Messages:
    7
    Thanks Received:
    0
    applecare

    hi there

    did you have applecare at the time? same thing happened to mine but i am nervous to ask for a replacement.

    what did you say to them when you brought it in?

    thanks !

    vanessa
     
  9. SweetPoison

    SweetPoison
    Expand Collapse
    iPad Legend

    Joined:
    Jun 20, 2010
    Messages:
    14,913
    Thanks Received:
    133
    The truth. You dropped it. Apple will usually replace for accidents as a one time deal only.
     
    #9 SweetPoison, May 13, 2011
    Last edited: Nov 22, 2011
  10. HerbalTBag

    HerbalTBag
    Expand Collapse
    iPF Novice

    Joined:
    May 13, 2011
    Messages:
    33
    Thanks Received:
    0
    That's amazing I don't know any other company that would even think about doing that.
     
Thread Status:
Not open for further replies.

Share This Page



Search tags for this page
apple replace dropped ipad 2
,
apple replace dropped ipad 2 with only ipad 2
,
dropped ipad one time replacement australia
,
dropped my ipad 2
,
ipad 1 time replacement policy
,

ipad 2 repair cost

,
shattered ipad screen but still works
,
will apple replace my ipad if i dropped it
,
will apple replace my ipad if i dropped it and volume is broken
,
will walmart replace broken ipad