Ipad 2 Update page greyed out

Discussion in 'iPad Help' started by tomcdman, Oct 29, 2011.

  1. tomcdman
    Offline

    tomcdman iPF Noob

    Joined:
    Aug 31, 2010
    Messages:
    2
    Thanks Received:
    0
    Trophy Points:
    0
    Location:
    Virginia
    Ratings:
    +0 / 0
    I have an issue with my Ipad 2 when I click on the app store on the Ipad 2 and then click updates I get the Loading message but then just a blank grey screen and it does not show any software to update. I I have IOS 5 and it was working fine until a couple of days ago. I know there are updates because if I co into Purchased it shows some apps to update. Also, when I do go into purchased I can go maybe 4 or 5 screens in and then the arrow is grayed out to where I cannot go any further even though there are still about 300 more apps to view. I was wondering if anybosy might be able to help with this. I have restored as well.
  2. twerppoet
    Offline

    twerppoet iPad Legend

    Joined:
    Jan 8, 2011
    Messages:
    16,842
    Thanks Received:
    2,233
    Trophy Points:
    113
    Location:
    Walla Walla, WA
    Ratings:
    +2,665 / 1
    Sometimes it is just the App Store acting up, and you can try again later without a problem. Here are some other things you can try.

    Close: With the problem app closed, double tap on the Home button to get the multitask bar. Tap and hold on any icon in the bar until they jiggle, then tap the minus sign on the problem app. This will remove it from RAM and insure a clean start the next time you launch the app.

    Sign Out, and Back In: Scroll to the bottom of most App Store pages, tap on your Apple iD, sign out, use the close instructions above to clear the app, then open and go back to the same place in the App store to sign back in. Closing the store is probably not necessary, but I threw it in there just to be thurough.

    If that does not work try a restart,

    Restart: Hold down the power button until the power off slider appears. Slide it off. When the iPad finishes shutting down, hold down the power button again until the Apple logo appears.

    and then a reset if that does not work.

    Reset: Hold down the power and home buttons until the Apple logo appears. The iPad will reboot. This usually takes a bit longer than a restart.
  3. tomcdman
    Offline

    tomcdman iPF Noob

    Joined:
    Aug 31, 2010
    Messages:
    2
    Thanks Received:
    0
    Trophy Points:
    0
    Location:
    Virginia
    Ratings:
    +0 / 0
    Thank you for all of your suggestions. I had tried all of the steps you listed before with no resolution. The strange part about it is that it is not any apps, just the app store update page on the Ipad itself, my iphone 4 and ipod are fine. Basically, when I go to the app store update page it shows loading and then goes to just a grey page. Normally it would say "All Apps Are Up To Date" but it is does not show that just a blank grey screen..
  4. twerppoet
    Offline

    twerppoet iPad Legend

    Joined:
    Jan 8, 2011
    Messages:
    16,842
    Thanks Received:
    2,233
    Trophy Points:
    113
    Location:
    Walla Walla, WA
    Ratings:
    +2,665 / 1
    Ok. Sorry, but I don't have any other ideas short of a restore.

    Before you go that route it would probably be worth your while to use the support link at the bottom of most of the store pages to contact Apple and have them look at your account for possible problems.

Share This Page

Search tags for this page
app store for ipad update don't have any screen, how
,

apps store update greyed out

,
ipad app update greyed out
,
ipad apps not updating showing grayed out
,
ipad screen grayed out
,

ipad software update greyed out

,
ipad update all gray
,

ipad update all greyed out

,

ipad update button grayed out

,

ipad update greyed out

,
ipad2 update all is grey
,
itunes and check or updates is greyed out on ipad 2
,
on ipad grey out screen does not work
,
software update greyed out on ipad
,

update all greyed out ipad

,

update all greyed out on ipad

,

update greyed out on ipad

,
why are some of my icon grey on ipad with new updated software
,
why ipad2 update grey
,
why is the update bar greyed out on my ipad