ipad 2 update not working

Discussion in 'iPad Help' started by traceykate, Oct 13, 2011.

  1. traceykate

    traceykate
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    I have tried to update the ipad 2 to the new version but it goes so far .but then tells me there was a problem and to check the internet and connection to the ipad but there is nothing wrong with either of the connections. I look at the settings and it still says the 4 point .... version is still on the ipad 2, what am i doing wrong ???? can anybody help me please.

    Cheers Tracey xx:(
     
  2. twerppoet

    twerppoet
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  3. traceykate

    traceykate
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    Thank you very much hun x :)
     
  4. traceykate

    traceykate
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    Hi all

    Very unhappy bunny here.... :( have tried umpteen times to update my iPad 2 to the iOS 5 but to no avail. It looks like it has done it as there is no error message but when I go to look at the version in the settings it's stil says 4......
    I have tried your suggestions, thank u by the way but alas no.. Any more good ideas from you guys would be a great help. Total iPad novice still not worked out the print n share lol... X
     
  5. twerppoet

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    So, here is what is supposed to happen. Tell me where things go wrong.

    You plug the iPad in. It either tells you an update is available, or you click on the Update button on the Summary page and it tells you it is available.

    You choose Download Only (I hope) and go on your merry way until it finishes.

    Plug the iPad back in, and if it does not prompt you with an update available, you again click the Update button.

    You have to confirm that you wan to do the update.

    The iPad prepares for a backup, then does a backup. Takes a while.

    When it is done it loads the firmware, Installs the firmware, then reboots the iPad. There will be various progress statuses on both the iPad and in iTunes.

    After the reboot, when the iPad reappears in iTunes it should automatically Restore from Backup. When that is done the iPad reboots again.

    Again, when the iPad reconnects with iTunes it should do a sync.

    When the sync is doen, the upgrade is done.

    Now, at what point did things not go this way.
     
  6. traceykate

    traceykate
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    Ah I thought that I had to download and have it update in one go I didn't realise that I need to just download then sync it, what a dope lol. Thank you very much again bless u for putting up with me :eek: lol. I will give that a go 2morro now as it's 2 am just Just gone.
    Prob speak to u 2morrow.
    Thnks sweet goodnight godless xx
     
  7. twerppoet

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    You can do it all in one shot, but like I said in the linked thread, it's not as reliable, especially if your internet connection is less than perfect.
     
    #7 twerppoet, Oct 14, 2011
    Last edited: Oct 14, 2011
  8. traceykate

    traceykate
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    I have tried doing it the way you said but it still never done it so now i am trying it with the ethernet cable plugged staright into the back of the bt hub. So fingers crossed bit i very much doubt it.. Any other ides after that hun ???
    thank you xx


    well some time later ......

    It still didn't work grrrrr, it tell me that the internet connection timed out but i used the ethernet cable so it should'nt have at all. I also tried it with download and sync but to no avail oh my god how the hell do i do it lol.
    Here's hoping you can tell this idiot how to do it lol. I will try again tomorrow give it a rest for today.
    Thank you xx
     
    #8 traceykate, Oct 15, 2011
    Last edited: Oct 15, 2011
  9. twerppoet

    twerppoet
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    So you are not getting as far as finishing the download?

    Try turning off your firewall and/or anti-virus. I should have mentioned that earlier. Don't forget to turn it back on later.
     
  10. traceykate

    traceykate
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    well some more time later .... a lot more time later and a lot more try's later, with more time later.

    IT DID IT !!!!!!!!! lol all done thank you so much for all your help guys could'nt have done it without you. Your all worth your weight in gold bless you.

    Thanks guys xxxx:D :D :D :D :thumbs:
     
    #10 traceykate, Oct 16, 2011
    Last edited: Oct 16, 2011

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