Ipad 2 password problem

Discussion in 'iPad 2 Forum' started by seab, Jun 2, 2014.

  1. seab

    seab
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    Okay when I went to retrieve my mail, I was asked to enter my password - which I did. I then got a message saying "Password Incorrect. Enter the password for the Exchange account -----. I was unsuccessful after several attempts and proceeded to change my password. I received notification from Apple that my password was changed; however I still receive the same "Password Incorrect" message.
     
  2. J. A.

    J. A.
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    In most cases, deleting the email account and setting it up again will solve the problem.
    If you set up 2-step-verification, you'll need an app-specific password. Access the email account through a browser to find this out.

    Hope that helps.
     
  3. seab

    seab
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    Thank you for your suggestion. I realized I was having a "DUH" moment and was confusing my Apple password with my email provider password.
     
  4. J. A.

    J. A.
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    No problem. :)
    I'm glad you found out what caused this.
     

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