iPad 2 modem no longer works

Discussion in 'iPad 2 Forum' started by OlyDLG, May 7, 2015.

  1. OlyDLG

    OlyDLG
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    Doesn't detect my router, or even my other Apple devices (a MacBook Air and an iPhone 6+): any way to confirm diagnosis? (I found the Diagnostics data under About under General Settings--didn't see anything directly implicating my modem, but the file was huge, w/ lots of extraneous thread reports, so I didn't scan the whole thing--too bad there's no way to search it--would that kind of info be near the bottom of such a file?)

    Given another thread I saw in here, I suppose I should just take it into an Apple store...I may get lucky!

    Thanks!
     
  2. The OB

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    Welcome to the forum Oly:)
    Before you do that it could be worthwhile "rebooting" your modem/router. Turn off from the power source, wait for a minute and restart again. That has often helped with similar problems. Just say "Tsk" and ignore this advice if you have already tried that:)
    Andrew


    Sent from my iPad Air2 using Tapatalk
     
  3. giradman

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    Hello and welcome to the forum! :) Please provide some further information: 1) iPad model (assume an iPad 2 from the sub-forum posted); 2) iOS installed (be specific - current one is 8.3); 3) Do your other devices work w/ your router; 4) Have you recently upgraded or updated the iPad's iOS, and if so from what version; and 5) Have you 'Reset' the device? The last item requires holding down the ON-OFF & HOME buttons simultaneously until the Apple logo appears and the iPad reboots.

    But for starters if the reset is of no help, you might want to go into your Wi-Fi settings, click on the network that is active (assume your home network's SSID), and then pick 'Forget This Network' - have the iPad rescan for near Wi-Fi networks and re-connect. Finally, if unsuccessful, does your iPad connect to other Wi-Fi networks, such as at a Wi-Fi hotspot (e.g. Starbucks, restaurants, etc.)? Dave

    P.S. for clarity, your iPad does not have a modem, but 'radios', one for Wi-Fi, another for Bluetooth, and possibly a cellular one if that was your purchase option.
     
    #3 giradman, May 7, 2015
    Last edited: May 7, 2015
  4. OlyDLG

    OlyDLG
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    7.x.x (not w/ the device right now to check exactly).

    Yes.

    Is this possible (seeing as how I can't connect to anything)?

    Yes.

    According to the Wi-Fi settings, there is not only no active network, there's no network at all: that's the point, my iPad doesn't report detecting any sort of signal at all, not router Wi-Fi, not Bluetooth, not my other Apple devices. (I was under the impression, perhaps wrong, that even w/ no router, my iPad should at least be able to recognize and network w/ other Apple devices.)

    It's not showing any networks to forget. (See above)

    One more time: it doesn't see any networks (or, more accurately, it doesn't report seeing any). It's not a connection problem, it's a detection problem.

    Ok, then, is there a definitive test for a broken "radio"?
     
  5. scifan57

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    You'd have to have a diagnostic done, either at an Apple Store Genius Bar of an authorized repair shop. This would discover whether or not you have a hardware problem causing you connection problems.
     
  6. giradman

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    @ OlyDLG - well I have to agree w/ the above after your responses to my questions - good luck and please let us know what is found - :) Dave

    P.S. by item #4, I mean't had you recently updated or upgraded iOS, and then did the problem start - sorry if confusing?
     

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