iPad 2 Home Button Not Working

Discussion in 'iPad Help' started by mollyerickson, Jul 30, 2011.

  1. mollyerickson

    mollyerickson
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    My iPad 2 has worked perfectly for almost 4 months now, no problems whatsoever. I use it for literally everything. All of a sudden, out of no where, the home button doesn't work at all. It pushes down normally, but no response. Also, when I plug it into my computer, my computer doesn't recognize it like it usually does, so I cannot restore it or update the software. The sleep button and screen work perfect, but the home button is useless. Any ideas on what this might be or how to fix it? Going to take it to Apple tomorrow, but I would like to be able to use it again ASAP!

    Also, it won't charge. :(
     
    #1 mollyerickson, Jul 30, 2011
    Last edited: Jul 30, 2011
  2. twerppoet

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    Sounds like a mechanical failure. Good luck at Apple tomorrow.
     
  3. mollyerickson

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    Thanks!
     
  4. Tim SPRACKLEN

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    Might just be worth seeing if a complete power down and power up fixes the problem. It has been known to work wonders! Press and hold the Power button until the slider control appears and then accept the offer to power down. When the rotating white bezel has disappeared and the screen is completely blank, press the Power button until the white Apple logo appears. The iPad will then power up - it takes a while. Just might work - probably not, but nothing lost.

    Good Luck....

    Tim
     
  5. mollyerickson

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    Tried that a few times, thank you though!
     
  6. Tim SPRACKLEN

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    OK - sorry to hear that. It's because you reported a 'dual fault' - i.e. a faulty Home button and the fact that it won't charge. It's unusual to get two faults occuring simultaneously and I couldn't see a way in which they were related.

    By the way, when you say "it won't charge" do you mean that, when you plug in the iPad charger, just nothing happens or you get the "Not Charging" indicator on the iPad status bar at the top of the screen?

    Tim
     
  7. mollyerickson

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    No, I don't even get the "not charging".
     
  8. Tim SPRACKLEN

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    A definite puzzle - any chance you can plug your iPad into the USB port of your computer to see if you get the 'Not charging' message then?

    Tim
     
  9. mollyerickson

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    No the iPad does nothing plugged into my computer and my computer doesn't recognize it.
     
  10. Tim SPRACKLEN

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    By any chance do you have a spare cable - iPod, iPhone??? - that you could try....

    Tim
     

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