iPad 2 Home Button Not Working

Discussion in 'iPad Help' started by mollyerickson, Jul 30, 2011.

  1. mollyerickson
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    mollyerickson iPF Noob

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    My iPad 2 has worked perfectly for almost 4 months now, no problems whatsoever. I use it for literally everything. All of a sudden, out of no where, the home button doesn't work at all. It pushes down normally, but no response. Also, when I plug it into my computer, my computer doesn't recognize it like it usually does, so I cannot restore it or update the software. The sleep button and screen work perfect, but the home button is useless. Any ideas on what this might be or how to fix it? Going to take it to Apple tomorrow, but I would like to be able to use it again ASAP!

    Also, it won't charge. :(
    Last edited: Jul 30, 2011
  2. twerppoet
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    twerppoet iPad Legend

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    Sounds like a mechanical failure. Good luck at Apple tomorrow.
  3. mollyerickson
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    mollyerickson iPF Noob

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    Thanks!
  4. Tim SPRACKLEN
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    Tim SPRACKLEN iPad Legend

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    Might just be worth seeing if a complete power down and power up fixes the problem. It has been known to work wonders! Press and hold the Power button until the slider control appears and then accept the offer to power down. When the rotating white bezel has disappeared and the screen is completely blank, press the Power button until the white Apple logo appears. The iPad will then power up - it takes a while. Just might work - probably not, but nothing lost.

    Good Luck....

    Tim
  5. mollyerickson
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    mollyerickson iPF Noob

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    Tried that a few times, thank you though!
  6. Tim SPRACKLEN
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    Tim SPRACKLEN iPad Legend

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    OK - sorry to hear that. It's because you reported a 'dual fault' - i.e. a faulty Home button and the fact that it won't charge. It's unusual to get two faults occuring simultaneously and I couldn't see a way in which they were related.

    By the way, when you say "it won't charge" do you mean that, when you plug in the iPad charger, just nothing happens or you get the "Not Charging" indicator on the iPad status bar at the top of the screen?

    Tim
  7. mollyerickson
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    mollyerickson iPF Noob

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    No, I don't even get the "not charging".
  8. Tim SPRACKLEN
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    Tim SPRACKLEN iPad Legend

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    A definite puzzle - any chance you can plug your iPad into the USB port of your computer to see if you get the 'Not charging' message then?

    Tim
  9. mollyerickson
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    mollyerickson iPF Noob

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    No the iPad does nothing plugged into my computer and my computer doesn't recognize it.
  10. Tim SPRACKLEN
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    Tim SPRACKLEN iPad Legend

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    By any chance do you have a spare cable - iPod, iPhone??? - that you could try....

    Tim
  11. Jman09
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    Jman09 iPad Fan

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    The home button and dock connector are pretty close together, so it's possible that something right there went bad. I agree thats its weird that two things messed up on the iPad but since they are close together, one faulty piece could effect both items.
  12. ck563
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    ck563 iPF Noob

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    I have the same thing happened to me.

    Don't know whether it's relevant, in my case, it's JB'ed and after I installed the multi-gesture app. I can still go 'home' by using the four fingers pinch.

    FYI, for charging, it charges only when it's powered off.
  13. greg09
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    greg09 iPF Noob

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    I'm having the same problem. Have you resolved the problem?
  14. evohicks
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    evohicks iPF Novice

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    Well I have to say my ipad2 has started doing this just tonight. It's happened intermittently and there seems to be no pattern to it just yet but I am convinced it's a software issue as it will work fine for a long time before not wanting to work. My iPad is only 3 months old, bought at Currys in the UK, I don't want to take it to them for repair unless I am 100% sure it's a hardware problem. Not sure if I can demand a replacement TBH but as the problem is really intermittent right now it's probably going to work ok if I took it back now.
    I must say that my iPad 2 has had no knocks or bumps and has had lots of care as have all my laptops etc,so this is definitely not user neglect ;).
    Will post back if there any changes.

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