ipad 2 has lost its volume

Discussion in 'iPad 2 Forum' started by glyndawn, Mar 1, 2014.

  1. glyndawn
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    glyndawn iPF Novice

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    my ipad has no sound on apps or music but on siri it works slide the mute button the ipad says ringer off slide it again it says ringer on any thoughts please
  2. glyndawn
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    glyndawn iPF Novice

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    if i plug head phones all sounds work through them and can turn vol up and down with rocker switch at side but unplug headphones and i loose all sounds and rocker volume control
  3. J. A.
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    J. A. iPad Legend

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    Hi, welcome to iPF!

    Try cleaning the connector. Maybe there's some dust that makes your iPad think the headphones are still plugged in. Be very cautious when doing so. Use a soft brush or do it with a vacuum cleaner.

    You could also try to plug in the headphones again, play some music, stop it or pause it, then remove the headphones and force close the app you used to play the music: double tap the Home button to reveal the multitask bar, then (iOS 6: ) tap and hold an app icon until they start to wiggle and delete them; (iOS 7: ) also tap and hold to see the bar, slide pictures above the app icons towards the top of the screen.

    Look at your settings: what did you choose in Settings - General - Use Side Switch to. If it's "Mute", change to Lock Rotation, then back again.

    Hope that helps.
    Last edited: Mar 1, 2014
  4. glyndawn
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    glyndawn iPF Novice

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    done that still nothing im a bit puzzled that when i operate the mute button it says ringer off ringer on it used to say volume
  5. J. A.
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    The iPad's Side Switch does not mute music, podcasts, videos, and games.
    Ringer means alerts or ringtones which indicate that you received a message or something like that.

    In Settings - Sound: is there enabled "Change with buttons"?

    Maybe you set a volume limit in Settings - Music.

    If you haven't done so already, try changing the volume with the volume button(s) next to the side switch. See if this has an effect.
    Last edited: Mar 1, 2014
  6. glyndawn
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    glyndawn iPF Novice

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    ive just done a full restore of it and still the same go into music click to play a song and nothing the volume is ghosted out plug headphones in and it comes on
  7. tleo32
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    tleo32 iPF Novice

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    this is almost the same thing that just happened yesterday to my ipad 3. i was in the middle of playing a game and the volume just cut out. i went through every setting and toggled them off/on. nothing. after a few reboots it came back on for about 10 seconds and went back out. Hasn't come back since. No sound with Siri, no sound with keyboards...no sound period though the speakers. plugin speakers and bluetooth speakers work fine. I wound up doing a full restore and did the setup as a new ipad and it still has no sound. i'm open to any suggestions...
  8. glyndawn
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    glyndawn iPF Novice

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    ive just restored it to factory setting as a fresh unit put a song on nothing unplug from computor worked for 10 secounds then stopped
  9. glyndawn
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    glyndawn iPF Novice

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    also when i press the volume control it comes up and says sound effects
  10. J. A.
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    J. A. iPad Legend

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    Mine does the same, and I have sound:


    image-3214517726.jpg

    Try resetting your iPad: press and hold Home and Power button until the Apple logo appears, release both and let your device power up. This is just a reboot, and you won't lose settings or data.

    If you haven't done this already, clean the dock connector as well.
    Last edited: Mar 2, 2014
  11. glyndawn
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    glyndawn iPF Novice

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    ive done that if i blow into the bottom where i plug the charger in some times it works but for about 30secounds then goes off in settings sounds ringer and alerts slider works via touch screen but not via rocker switch on music the volume control on screen is greyed out
  12. J. A.
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    Do you always use the same app when sound stops?
  13. glyndawn
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    glyndawn iPF Novice

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    click on siri and that works fine can turn volume up and down so the issue is just on music and games
  14. glyndawn
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    glyndawn iPF Novice

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    no apps on the machine now just one song
  15. J. A.
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    Some games have the effect that the iPad gets muted.

    One more suggestion:
    In Settings - General - Accessibility - Hearing: turn on Mono Audio, then off again.
  16. glyndawn
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    glyndawn iPF Novice

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    nope still no joy but what ive done is to keep pluging and unpluging the charge cable then it starts to work for anbout 2 secounds then of could it be the charge socket at fault
  17. J. A.
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    J. A. iPad Legend

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    That's why I suggested cleaning the dock connector.
  18. glyndawn
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    glyndawn iPF Novice

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    how do i clean it please
  19. glyndawn
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    glyndawn iPF Novice

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    yea it works thank you for your surport i sprayed electric contact cleaner in to the plug and kept pluging and unpluging it a few times and hey presto thank you
  20. J. A.
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    Glad you got it working again.

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ipad no sound switch set to mute but says ringer instead of volume

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when i which my mute button on my ipad it said ringer instead of volume