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iPad 2 Disabled

Discussion in 'iPad 2 Forum' started by boriken55, Nov 18, 2013.

  1. boriken55
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    boriken55 iPF Novice

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    This Saturday I was reading in my iPad 2, I paused and when I tried again to start to read the iPad aske for the password which I entered, however, the iPad did not recognized the password and I know that I entered correctly. I tried again twice and it gave me a blue screen with the message "iPad is disabled wait 15 minutes and try again", I did it, but it gave the same message, but this time it said 60 minutes??

    I waited but when I tried the message read "iPad is disabled connect to iTunes"

    I am trying to connect to iTunes through my laptop to iTunes but I can not see the iPad in my laptop iTunes.

    How this could be corrected?

    Does any one here had this issue?

    Any help?

    Thank you
  2. giradman
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    giradman iPad Guru

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    Hello - just for starters, 'Reset' the iPad (directions below if unfamiliar w/ the procedure) - post back your results, please - Dave :)

  3. boriken55
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    boriken55 iPF Novice

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    Thank, I did that, but still disabled?
  4. boriken55
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    boriken55 iPF Novice

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    I do have a question, Why this happen?, I know the password, I use my iPad in my business, therefore I enter the password more than 5 times every day. I am surprise that the iPad does not recognize the password when it is the correct one ??
  5. boriken55
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    boriken55 iPF Novice

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    Sorry, I posted twice
    Last edited: Nov 18, 2013
  6. J. A.
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    J. A. iPad Legend

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    Last edited: Nov 18, 2013
  7. willerz2
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    willerz2 iPad Addict

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    It may be an iOS 7 related bug. I've had my restrictions password changing on me twice out of nowhere (no one else knows my password nor has anyone other than me had actual access to the device). There have been other reports of the same happening initially when 7 was released but it's died down a bit. May just be a hiccup, but if it's on a larger scale, it'll definitely need some attention from Apple


    Sent from my iPhone via Tapa
  8. boriken55
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    boriken55 iPF Novice

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    OK, I have succeed to able my iPad, my issue now is that the system asking for my password, the situation is that when I enter the correct password the iPad do not recognized my password, I already did entered two times, if I do it again my iPad will be disable again.

    Any suggestion?

    Thank you
  9. J. A.
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    J. A. iPad Legend

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    The only way I know is to restore your iPad. If you have a backup without the passcode, you can use it to set up your device. Otherwise you will have to set it up as new, without backup.

    This will show you how to restore your iPad (just in case you don't know): http://support.apple.com/kb/ht1414
  10. boriken55
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    boriken55 iPF Novice

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    Thank you Johanna for your help.

    The thing is that I need to go to iCloud Settings in the iPad and that is the issue, I can not do anything without the password, and I know that I am using the correct password, but the iPad, for some reason,does not recognized it.

    I use the iPad for my office and if I do not repair this I will be in dire necessity to buy another one and that will be a burden in this economy?

    best regards
  11. scifan57
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    scifan57 Super Moderator Staff Member

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    Have you, at any time in the past, changed your password? If so, maybe your iPad thinks an old password is the current one. In that case, try your old password to see if it works.
  12. J. A.
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    J. A. iPad Legend

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    If "Find my iPad" is the reason for the necessity to access your iCloud settings: your device can be removed from that feature through icloud.com on a computer. Before you do this, turn off your iPad: http://support.apple.com/kb/PH2702

    Then you should be able to restore your device and set it up as new.
    Last edited: Nov 19, 2013
  13. boriken55
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    boriken55 iPF Novice

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    Please, I have not resolve the issue, I tried everything even completely erase my iPad without any success. I erased from iCloud find my ipad, now I do not have the iPad there anymore.

    If I created the issue I could understand, but I know that I entered the correct password, why the ipad did not recognize the same.
  14. boriken55
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    boriken55 iPF Novice

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    I already had success in erased everything through recovery mode. Thank you every one for your help and support.

    Now I have this question, how can I download all my apps, books and docs that I had in my Ipad. I did some back up in iCloud and itunes, I also need to download all the books and docs that I have in iBook.

    Any suggestion.
  15. J. A.
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    J. A. iPad Legend

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    You will find the apps in App Store - Purchased, the books in iBooks Store - Purchased (if you purchased them there).
  16. boriken55
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    boriken55 iPF Novice

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    Thank you

    I also download Kindle app and I recover some books. I lost the PDF docs.
  17. Sherrio
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    Sherrio iPF Noob

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    iOS 7 is a nitemare. I didn't want to put a password in so I disabled it in settings. Somehow the password screen appeared again and my Dad tried all different ones not knowing none was put in. Thus locked out and no clue how to get back in. He doesn't have another computer to look anything up on. I looked for directions on my computer but they look very complicated. can someone help? Thanks Sherri
  18. J. A.
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    J. A. iPad Legend

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    He'll need a computer to get access to his device again.

    Here's what he could try first: http://support.apple.com/kb/ht1212
    If he had Find my iPad enabled in iCloud, he'll have to remove his device from there first, also through a computer. The instructions should be in that link as well.

    He also could try to restore his iPad: http://support.apple.com/kb/ht1414
    A computer is needed here as well.

    Reading your post once more, I'm somewhat surprised that the password screen appeared, although you didn't enable passcode lock. When he doesn't have to enter a passcode, the only way to get access to the device should be to slide to unlock, nothing else.

    Just in case you/he didn't do it already: perform a reset (press and hold Home and Power button at the same time until the Apple logo appears, then release both and let the iPad power up). It's also recommended after an update.
    Last edited: Nov 21, 2013
  19. Sherrio
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    Sherrio iPF Noob

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    RESPONSE:
    I did everything according to the instructions twice. It took 15 minutes both time while it supposedly restored. First time, it said I had to update ITunes to the latest version. So I did that and restored a second time. When it was finished it gave me an error message that said " ipad is disabled". Duh! So after all that I had to take it to Geek Squad and pay $30 where they told me an interesting thing. Even if you disable the password in settings, after 7-14 days the password screen will appear again. If you have not entered a password to begin with, you are s__t out of luck and must pay to have it restored. What a scam. Who knew you had to put in a password? Did you know that?
  20. mrapple
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    mrapple iPF Noob

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    Restoring it through DFU should remove it. However you will lose all info on your device.

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