iPad 2 and Rogers - can't seencellular data usage

[kevguy]

iPad 2 and Rogers - can't see cellular data usage

Can someone please tell me a solution to this?

 

[Tim SPRACKLEN]

I notice from your screen shot that you're connected to the Internet using WiFi. In the UK, on my '3' account, I can only get access to my account if I'm actually connected using 3G and not WiFi.

So try turning off the WiFi and try again....

Tim

 

[kevguy]

I notice from your screen shot that you're connected to the Internet using WiFi. In the UK, on my '3' account, I can only get access to my account if I'm actually connected using 3G and not WiFi.

So try turning off the WiFi and try again....

Tim

Also doesn't work when only on 3G.

 

[Tim SPRACKLEN]

Is this a new problem? Maybe their network/server really is temporarily down? Or has it been like this for quite a time now?

Tim

 

[kevguy]

Is this a new problem? Maybe their network/server really is temporarily down? Or has it been like this for quite a time now?

Tim

Got the iPad 2 a week ago today. Signed up to the 3G plan on Wednesday. Been like it since then.

 

[Tim SPRACKLEN]

OK - so you've never been able to access the Internet via 3G? It may well be that your account has not yet been authorised by Rogers. We've had several reports from Members elsewhere of delays in getting accounts authorised. Most were reduced to telephoning their carrier's support helpline and getting the authorisation expedited.

Tim

 

[kevguy]

OK - so you've never been able to access the Internet via 3G? It may well be that your account has not yet been authorised by Rogers. We've had several reports from Members elsewhere of delays in getting accounts authorised. Most were reduced to telephoning their carrier's support helpline and getting the authorisation expedited.

Tim

Internet on the iPad works fine on 3G. I just can't see my data usage.