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Ipad 2 and photosmart c310a

Discussion in 'AirPrint' started by Fsa, Aug 2, 2011.

  1. Fsa
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    Fsa iPF Noob

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    Hello

    My ipad 2 (and iphone) find printer half the time. I must power off and on wifi on idevices to find photosmart.
    With windows 7 i find printer everytime.

    Printer have latest firmware
    Ipad and iphone have latest firmware
    Router (box orange) have latest firmware.

    All devices on my local network have a static IP
    My network work fine.
    One SSID wifi with WPA 2 key MAC adress filter actived (i try whitout it : same thing).

    I can connect on web printer interface everytime therefore why i can t print whenever i want ?

    Sorry if i posted in wrong place

    Thanks for your help.

    Ps : translate french to english by google
  2. Tim SPRACKLEN
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    Tim SPRACKLEN iPad Legend

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    Thanks for your post. Most Members who have had problems have discovered that the printer needs to be assigned a static IP address. It seems as though the iPad gets 'confused' if the IP address of the printer changes.

    The Google translation was just fine!!

    Tim
  3. Fsa
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    Fsa iPF Noob

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    My printer have already a static IP, ipad too.
  4. Tim SPRACKLEN
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    Tim SPRACKLEN iPad Legend

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    OK - I need to think some more and perhaps someone else will have a better idea!!

    Tim
  5. Fsa
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    Fsa iPF Noob

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    May be because the router (orange box) that filters bonjour packets ?
    Then after a moment the printer no longer appears connected to the router interface is what is it ?

    I hope you understand my english !! Google is less good with long text ....
  6. Tim SPRACKLEN
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    Tim SPRACKLEN iPad Legend

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    Can you identify any particular circumstance that precedes the situation where you can't print? i.e. can you see what is triggering the problem?

    Tim
  7. Fsa
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    Fsa iPF Noob

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    I think it s not possible to use printer with 2 devices in same time.
    If i print from my ipad i must wait a few minutes to print again. Bizarre !!!

    On windows 7, hp center show me a window with " photosmart is used with another device wait .........."

    I think my printer is dead !!

    Anyway, hp replace my printer with another one. God save the guarantee.

    For info :

    On photosmart c310a a hidden menu exist

    On a touch screen, press on top left, bottom left, bottom right, bottom left
    And manufacture menu appears.

    Translate by me without google, sorry .....

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