IOS7 mail issue

Discussion in 'iOS 7' started by tawcat, Oct 8, 2013.

  1. tawcat

    tawcat
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    I am finding that if I delete an email on my mini, it gets deleted period. Can't pull it up on my iMac:(

    I've looked at mail settings and can't find how to fix that. Is this just a new feature in 7?

    Is it fixable?
     
  2. Mickey330

    Mickey330
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    Ordinarily, the iPad acts as a live mirror of your e-mail account. It's a way to "real time" view emails. Whatever you do on the iPad is going to be transmitted to and affect the server where your mail is stored.

    So, that means that yes, e-mail you delete via the iPad will be deleted from the server. And, since you are interacting with your e-mail at the server level, when you delete an e-mail on the iPad, it will no longer be on the server (so you won't be able to download it to your Mac).

    However, the odds are that the e-mail you deleted is still on the server in the Trash or Recycle Bin. You may be able to access that trash bin via the iPad to retrieve your e-mail(s). Or, maybe you can use a web-interface on your computer to access the trash on the server directly.

    Hope this clarifies and helps.

    Marilyn
     
  3. tawcat

    tawcat
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    Thanks so much.
     
  4. dataplus

    dataplus
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    Please help
    I am a novice forum user and I don't know how to open a new thread
    I have just experienced a problem with email
    My icon indicates I have 10 new emails but they do not appear
    In fact nothing appears just a blank screen saying no mail
    There is nothing on the screen all three of my email accounts are no longer visible
    I thought I have copies of my emails on my PC but I do like to keep certain items on my iPad too
    Any suggestions would be welcome
    Dataplus
     
  5. J. A.

    J. A.
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    Hi, welcome to iPF!

    When something on your iPad isn't working the way it should, first try this:

    Restart your iPad:
    Turn it off, wait for a few minutes, then turn it on again.

    Reset it:
    Press and hold Home and Power button at the same time until the Apple logo appears.

    Force close apps:
    Double press Home button to reveal the multitask bar. In iOS 7, drag the thumbnails above app icons towards the top of the screen.

    If these suggestions don't help, delete the account(s) and set it/them up again. Sometimes this solves problems as well.
     
  6. Mickey330

    Mickey330
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    If what J.A. Suggests didn't help, could you take a screenshot of what you describe? It may be that you are deep in a folder and, hopefully, we can figure out where you are.

    Marilyn
     
  7. dataplus

    dataplus
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    Thanks everyone for your suggestions
    Resetting did the trick thank goodness

    What baffles me as a PC under for nearly30 years is how this serious "flaw" has only happened to my iPad
    The change to ios702 was successful and the problem only arose after several successive days of mail use

    Still Alls well that ends well
    Again many thanks
     
  8. Mickey330

    Mickey330
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    We'll, I've said it before at this forum and I'll probably say it again in the future: the iPad is a computer. As such, it often needs a swift kick in the software, same as all other computers. Just as you often need to (actually, should) restart or reboot a computer (PC or Mac or whatever), so should this be done to an iPad. Apple even encourages this reset behavior...

    Welcome to modern technology! :)

    Marilyn
     
  9. tawcat

    tawcat
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    I realize my topic was basically answered, however, as the OP, I really don't appreciate the hijacking of any thread. 'nuff said, bye.
     
  10. alexm1

    alexm1
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    Tawcat, I am no expert but I believe you can set the ipad not to delete from the server. Go to settings, mail and open the mail account in question. Go to advanced and there is a setting for when to remove from the server, select never.
    I have my phone and ipad set to never and I erase only from my PC.
     

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