iOS 9 Appears to be Crashing on Some Older Apple Devices

Discussion in 'Apple iPad News' started by Maura, Sep 18, 2015.

  1. Maura

    Maura
    Expand Collapse
    iPadForums News Team

    Joined:
    Jun 7, 2010
    Messages:
    3,614
    Thanks Received:
    213
    iOS 9.JPG

    Reuters reports today that what it says are a “significant” number of Apple customers are complaining that their iPhones or iPads are crashing when they try to install iOS 9.

    Apparently many very unhappy iPhone and iPad owners were complaining on Twitter and other social media about two faults in particular that seemed to be occurring in older iPhones and iPads.

    The first was simply that the iOS 9 upgrade failed during install, and had the message “Software Update Failed.” This is a fairly common problem when a new iOS is released, and is generally caused by overloaded servers as everyone in the world tries to download the newly released software at once.

    With the other fault, owners of older iOS devices found that their iPhones and iPads were stalling at the “swipe to upgrade” page.

    One customer told how they had waited for three hours in an Apple store and then been instructed to either perform a factory reset on their phone, or wait until Apple technicians finally release an update for the problems, of which they are well aware. That customer said that Apple’s engineers are said to be working “24/7” on a fix.

    Source: Apple customers report devices crashing on iOS 9 update
     
  2. twerppoet

    twerppoet
    Expand Collapse
    iPad Legend II

    Joined:
    Jan 8, 2011
    Messages:
    20,501
    Thanks Received:
    6,267
  3. techead

    techead
    Expand Collapse
    iPF Noob

    Joined:
    Sep 18, 2015
    Messages:
    1
    Thanks Received:
    0
    Trying to download iOS 9 on my ipad 2 only to get half way through it, then it goes back to the slide to upgrade screen all the time. Tried the above, but nothing. Tried hard reset, recovery mode, connect to itunes but nothing. ???
     
  4. twerppoet

    twerppoet
    Expand Collapse
    iPad Legend II

    Joined:
    Jan 8, 2011
    Messages:
    20,501
    Thanks Received:
    6,267
    That sucks. You may have to wait for whatever patch Apple comes up with. Hopefully very soon.

    Unless you have an Apple Store nearby. They might be able to do something.
     
  5. jon229

    jon229
    Expand Collapse
    iPF Novice

    Joined:
    Jul 29, 2012
    Messages:
    43
    Thanks Received:
    11
    No problem here upgrading iPad 2 to ios9. Still poking around to see if there are any problems
     
  6. giradman

    giradman
    Expand Collapse
    iPad Wizard

    Joined:
    Apr 26, 2011
    Messages:
    6,711
    Thanks Received:
    5,738
    Well, I've upgraded my iPad Air 2 & wife's iPhone 6 to iOS 9 - seems to be fine; now she also has the iPad Mini original - don't know if this newest version will add much to this old Mini? But would be curious what others may be experiencing in trying to get their old Minis to this latest iOS version? Although I've offered to get her the newest Mini, she's happy w/ the older one - SO, will be curious about the responses to my question. Dave :)
     
  7. Kayayem

    Kayayem
    Expand Collapse
    iPF Novice

    Joined:
    Sep 20, 2015
    Messages:
    10
    Thanks Received:
    1
    How is it running? I am still running 7.4.x...
     
  8. peterdunn

    peterdunn
    Expand Collapse
    iPF Noob

    Joined:
    Jan 11, 2012
    Messages:
    2
    Thanks Received:
    0
    Apple first posted a so-called fix that by simply restoring to the iPad, the problem would go away. It did not work, however, if "find my iPad" was turned on.This was the case with my wife's iPad2. I managed to get it going through iTunes, going through "check for updates", which first told me that my version of iTunes was the latest, then telling me that a version ios9.2 was available for the cold and dead iPad that was connected to iTunes. I managed to download and install that version through iTunes on to the iPad, and voila, it came back to life, under 9.2.
     
  9. peterdunn

    peterdunn
    Expand Collapse
    iPF Noob

    Joined:
    Jan 11, 2012
    Messages:
    2
    Thanks Received:
    0
    Apple's fix didn't work if "find my iPad" was turned on. This was the case with my wife's iPad2. I managed to get it going through iTunes, going through "check for updates", which first told me that my version of iTunes was the latest, then telling me that a version ios9.2 was available for the cold and dead iPad that was connected to iTunes. I managed to download and install that version through iTunes on to the iPad, and voila, it came back to life, under 9.2.
     

Share This Page


Search tags for this page

9 appears

,
9appears
,
9 apepars
,
9 apperas
,
ios 9 ipad 2 crash
,
ipad ios 9 crashing problem
,
ipad mini ios 9 crashing