Hi and welcome to the Forum! If you have reset your iPad and deleted and reinstalled this app, the problem may be with the app itself. All apps must also be updated whenever an update is released for the iPad. Sometimes they just don't get it right the first time and then we need to wait for the Developer to release another update to fix these problems. Getting in touch with the Dev is a good idea to let them know what you're experiencing. Oh, and in case you're not sure I'll include details of a reset. Hold the power off button and the home button simultaneously, keep holding them in and you may see the power off slide appear and disappear, wait until you see the Apple logo appear before releasing the buttons. It will take a little longer for your iPad to start. Please do not post twice or more on your issue as it divides the information given and makes it confusing for members to follow. It is also against our Forum Rules, your other posts have now been deleted.