Introduction

Discussion in 'New Member Introductions - Site Assistance' started by Leonc001, Feb 9, 2014.

  1. Leonc001

    Leonc001
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    Hello i need help please last night ipad 4 worked great now says safari can't connect to my internet but everything else does I went to store to download weather app n won't download because safari can't connect I went n cleared out cookies n stuff but safari still having prob please help
    Thanks
    Marylynne
     
  2. J. A.

    J. A.
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    Hi, Marylynne! Welcome to iPF!

    I assume it's only the iPad that's not connecting, all other devices don't have problems?

    There are a few things you can try:
    Go to Settings - Wi-Fi, turn it off and on again.
    Restart your iPad: turn off your iPad,mturn it on again.
    Turn off the router, turn it on again.
    In Settings - Wi-Fi, tap the Wi-Fi connection and choose "Forget this Network". Join the network again. You may need to enter the password once more.
    Make sure your iPad is up to date. The latest software is 7.0.4. You can find it in Settings - General - About.

    One more thing you could do: reset network settings in Settings - General - Reset. You'll have to set up Wi-Fi again afterwards.

    Hope that helps.
     
    #2 J. A., Feb 9, 2014
    Last edited: Feb 9, 2014
  3. skimonkey

    skimonkey
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  4. Leonc001

    Leonc001
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    Tried that but when I go to App Store everything is greyed out n when I try to download it says cannot connect to safari
    am I broke
     
  5. Leonc001

    Leonc001
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    Also on itunes everything is greyed out
     
  6. Leonc001

    Leonc001
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    Sorry
     
  7. J. A.

    J. A.
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    Did you enable restrictions? (Settings - General - Restrictions)
     
    #7 J. A., Feb 9, 2014
    Last edited: Feb 9, 2014
  8. Leonc001

    Leonc001
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    I disabled restrictions n itunes n App Store still grey n telling me unable to download I think I'm broke can I take it to the mall of Georgia store
     
  9. scifan57

    scifan57
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    Is it possible that you accidentally switched to another country's AppStore, possibly when following an AppStore link. Go to Settings>iTunes & App Store and tap on your Apple ID, choose sign out on the pop up menu. Once signed out, repeat the procedure, this time choosing sign in. If you were in the wrong iTunes and App Store, this should move you back to the proper store. After doing this, see if you are able to download. Let us know if this works.
     
  10. J. A.

    J. A.
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    Another possibility: reset your iPad. Press and hold Home and power button until the Apple logo appears. Release both and let the iPad power up.
     

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