Internet history disappeared after software update?

Discussion in 'iPad 2 Forum' started by Chocaholic, Jul 2, 2013.

  1. Chocaholic

    Chocaholic iPF Novice

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    Hi, I have an Ipad 2 with safari. My husband says he went on it and he did an IOS update where the screen went black and it had a whirling circle on screen. When I went on my ipad the day after all the history had disappeared apart from the website data list ( settings-safari) which showed some websites but all with a value of 0.0 KB.

    Is it possible that doing a software update could cause this to happen? There were no adult sites etc on the website data list but also some regular sites which I visit regularly were not present on the list.

    Is this possible or is he fibbing?! Thanks for any help
     
  2. J. A.

    J. A. iPad Legend

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    Hi and welcome to iPF!

    I'm not sure, but I think that Safari history should not be affected by a software update.
    Do you know what iOS version you had before this happened?
     
  3. Chocaholic

    Chocaholic iPF Novice

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    Hi thanks for replying, I'm not sure, is there any way I can find out on my settings or anything?
     
  4. J. A.

    J. A. iPad Legend

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    In Settings - General - Software Update you'll see what iOS you use now. You won't see the update history there.
     
  5. Chocaholic

    Chocaholic iPF Novice

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    It's now IOS 6.1.3
     
  6. Chocaholic

    Chocaholic iPF Novice

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    If it helps, I've had my ipad since Xmas and don't think the software has been updated since then
     
  7. J. A.

    J. A. iPad Legend

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    This means your software is up to date.
     
    Last edited: Jul 2, 2013
  8. J. A.

    J. A. iPad Legend

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    6.1.3 was released in March, so your husband was right with the update.
     
  9. Chocaholic

    Chocaholic iPF Novice

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    Yes the day after he said he had tried to do a software update I had a notification on settings to update again? So is it possible a failed update or even successful one could delete history automatically? Why were the website data all at 0.0 kb and quite a limited list?
     
  10. J. A.

    J. A. iPad Legend

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    You must have been on iOS 6 before this update, there have been 2 other updates in-between that you ignored. Perhaps that was causing the problem. I can't tell you for sure. I hope another iPF member can help there.
     
  11. Chocaholic

    Chocaholic iPF Novice

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    Ok thanks, hopefully as I really would like to know how possible/likely it is!
     
  12. skimonkey

    skimonkey Administrator Staff Member

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    Perhaps while your husband had your iPad he also cleared your cookies, history and data?


    image-3918786337.jpg

    Settings/safari:


    image-2154018948.jpg
     
  13. Chocaholic

    Chocaholic iPF Novice

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    Why do you say that? Would that be the reason for the 0.0 kb reading and limited website data list?
     
  14. skimonkey

    skimonkey Administrator Staff Member

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    Have no idea why it's reading 0.0 kb reading and website data...however it seems to make sense if one clears the cookies and history. You say that your history has disappeared...which makes me think that this may been done.

    There's been several updates since I have had my iPad 2 and never had I had my history disappear like that, unless I chose to reset all my settings or cleared the cookies and history.
     
  15. Chocaholic

    Chocaholic iPF Novice

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    Ok thanks, would clearing cookies and data still leave anything at all listed in website data?
     

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