in App Store, I have a symbol; square inside a circle. App has not downloaded

Discussion in 'New Member Introductions - Site Assistance' started by hollis3636, Jul 25, 2015.

  1. hollis3636

    hollis3636
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    I have a Mini-2, with 64 Gig. I have IOs 8.3
    I am trying to install Amazon music. When I went to App Store, the icon for this App, had 'get' by it. I clicked on it, it changed to a circle with a solid square inside it. in the northeast quarter, the line of the circle is thicker. In past, I remember the thick part was moving around the circle. I think this was showing that it was downloading.
    But now on this app, the symbol does not move. I have tried searching for the app again. I get message that I have bought app already. I then get a 'window' with some info about the App. It shows the same symbol,
    There is no way which I can find, to get the app to download. Any ideas.
     
  2. scifan57

    scifan57
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    Have you tried restarting your iPad? Simultaneously press and hold the power and home buttons until the Apple logo appears, then release both buttons and wait for the iPad to restart. This may help to get rid of the frozen app download. You could then try again to download it.
     
    #2 scifan57, Jul 25, 2015
    Last edited: Jul 26, 2015
  3. hollis3636

    hollis3636
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    Thanks.
    That solved the problem.
     
  4. scifan57

    scifan57
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    You're welcome. I'm glad to have helped.
     

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