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In app charges!

Discussion in 'New Member Introductions - Site Assistance' started by Shelley2013, Sep 23, 2013.

  1. Shelley2013
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    Shelley2013 iPF Noob

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    I've just bought an ipad mini and thought it was ok to let daughter on. I couldn't believe that it's so easy to spend money via games! Is this legal? I was under the impression that I would have to tap in my password. I'm on IOS7 a should this happen or is it me facing a really steep learning curve? The particular game in question is called something 'penguins', I was so cheesed off I've tried to delete it so it doesn't happen again. Can anyone give me any advice - other than 'don't let your daughter use ipad!'. Thanks
  2. scifan57
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    scifan57 Super Moderator Staff Member

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    The best advice I can give you is to disable in app purchases so that your daughter can't buy anything in the game. To disable in app purchases on the iPad go to Settings>General>Restrictions>In-App Purchases and turn the switch off. Make sure that your daughter does not know your restrictions password.

    image-3818350754.jpg
  3. Skull One
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    Skull One iPad Junkie

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    Settings > General > Restrictions > Require Password > Set it to Immediately.

    And don't let your child see the password of course. :D
  4. leelai
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    leelai Administrator Staff Member

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    Hi and welcome to the Forum!

    I see you have already been given the right advice on how to stop this happening.....but I will also add that Apple have shown that they have refunded many parents for in app purchases that their children have done, so I thought you may just like to try this avenue. You will need receipt info for these purchases and you should receive these by email from Apple.....these are not always sent straight away and some take a few days for you to receive. Once you have this info, there's no harm in trying to get a refund if you so choose. Here is the Email Support Address.
    mailto:iTunesStoreSupport@apple.com

    The IPad Forum is a community of members from all walks of life and from all over the world coming together to share our experiences and to help each other learn about this wonderful piece of technology the Ipad. There is a wealth of information already here in the many threads we have so doing some searches will answer most of the questions you have. If then you cannot find the answer you are seeking then by all means post your question. There are many friendly and informed members here only too willing to help you.

    We also have our own App - It is a very simple app to navigate.
    https://itunes.apple.com/us/app/discussion-forum-for-ipad/id412896524?mt=8
    Tutorial for our App
    http://www.ipadforums.net/new-membe...sistance/107524-ipad-forums-app-tutorial.html
    Tutorial on creating posts on the Forum
    http://www.ipadforums.net/new-membe...-creating-posts-starting-new-threads-how.html
    Reading the IPad manual is a great place to start so please download a copy of these.
    URL="http://support.apple.com/manuals/"]Apple - Support - Manuals[/URL][/QUOTE]
    3 very informative threads from which you will learn many tips and shortcuts for the IPad.
    http://www.ipadforums.net/new-membe...1590-tips-tricks-those-us-who-don-t-know.html
    http://www.ipadforums.net/ipad-os/49581-ios5-tips-tricks.html
    http://www.ipadforums.net/ipad-help...shortcuts-helpful-places-people-new-ipad.html
    We have rules like any Community so please read these also
    http://www.ipadforums.net/forum-rul...um-rules-everybody-please-read.html#post14697

    Once again we welcome you here and are so pleased you have joined us!

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