Imessage and facetime issues

Discussion in 'iPad 3 Forum' started by zurctra, May 11, 2012.

  1. zurctra
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    zurctra iPF Novice

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    I need help setting up imessage and facetime on my wife's ipad. Her ipad is using my apple id so we can share the photo stream. However, i am unable to setup her imessage and facetime using her email address. The message says on the iMessage Activation "Unable to verify email because it is already in use". What does it mean? Thank you.
  2. hpulmer
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    hpulmer iPad Junkie

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    Does your wife have an iPhone with the same email address, using another AppleID?
    That would really be the only idea I am coming up with...

    ☠ stay safe ☠ stay legal ☠
  3. followthesapper
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    followthesapper iPad Enthusiast

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    I have one AppleID I share with two pads and both my grandsons iPod touch's.

    They all share my single AppleID for purchases, iCloud and everything else.

    All I did was authorize another email address for each, and then use that in iMessage. This lets me contact each separately and by their own email address, this also works for FaceTime.

    You can authorize the new email address inside the FaceTime/iMessage app on that device. The only issue is you have to have access to that email account to answer the authorization email, but that only took a couple of seconds.

    They don't need their own AppleID's
    Last edited: May 11, 2012
  4. skimonkey
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    skimonkey Administrator Staff Member

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    I've done the same and makes a world of difference and easier to handle that way. A lot of people do not realize this, so thanks for posting this Followthesapper.
  5. zurctra
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    zurctra iPF Novice

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    No. My wife does not have an iphone but i do. I was successful in facetime but still getting same error message in imessage. "unable to verify email because is already used". In checked for ny incoming email to authorize it but the inbox was empty.

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