I'm new can someone help please?

Discussion in 'New Member Introductions - Site Assistance' started by Lyndyj, Oct 8, 2013.

  1. Lyndyj
    Offline

    Lyndyj iPF Noob

    Joined:
    Oct 8, 2013
    Messages:
    5
    Thanks Received:
    0
    Trophy Points:
    0
    Ratings:
    +0 / 0
    I have an iPad 2 and have just updated to iOS 7. Before I could access my photos via a couple of Collage apps but now I can't change the tabs. To allow access. I go to Privace-Photos but the page is cloudy and won't change... Help please.
  2. giradman
    Offline

    giradman iPad Super Guru

    Joined:
    Apr 26, 2011
    Messages:
    3,531
    Thanks Received:
    866
    Trophy Points:
    113
    Location:
    North Carolina
    Ratings:
    +938 / 0
    Hi Lyndyj - welcome to the forum! :) If not already done, please 'Reset' your iPad (directions below if not familiar w/ the maneuver) - let us know if this step helps; if not, then please post back here for further suggestions - good luck! Dave

  3. Lyndyj
    Offline

    Lyndyj iPF Noob

    Joined:
    Oct 8, 2013
    Messages:
    5
    Thanks Received:
    0
    Trophy Points:
    0
    Ratings:
    +0 / 0
    Hi Dave,
    I have reset as you suggested but the problem is still here!! I also tried to attach a screen shot but can't get access to my photos with this app as well grrrr.
  4. giradman
    Offline

    giradman iPad Super Guru

    Joined:
    Apr 26, 2011
    Messages:
    3,531
    Thanks Received:
    866
    Trophy Points:
    113
    Location:
    North Carolina
    Ratings:
    +938 / 0
    Hi again - sorry that the reset did not resolve your problem - you might want to provide some more information: 1) Are you using the native Photo App of the iPad and/or another app? and 2) After your upgrade to iOS 7.0.2, are your other apps working fine? Just trying to determine whether your issue is w/ just one app or multiple ones. Dave :)
  5. J. A.
    Offline

    J. A. iPad Legend

    Joined:
    Nov 11, 2012
    Messages:
    11,840
    Thanks Received:
    3,388
    Trophy Points:
    113
    Location:
    Apetlon, Austria
    Ratings:
    +4,171 / 4
    Did you perhaps enable restrictions? (Settings - General - Restrictions)
  6. Lyndyj
    Offline

    Lyndyj iPF Noob

    Joined:
    Oct 8, 2013
    Messages:
    5
    Thanks Received:
    0
    Trophy Points:
    0
    Ratings:
    +0 / 0
    Wow thank you very much. I hadn't enabled restrictions but I disabled them and all fixed now.
  7. J. A.
    Offline

    J. A. iPad Legend

    Joined:
    Nov 11, 2012
    Messages:
    11,840
    Thanks Received:
    3,388
    Trophy Points:
    113
    Location:
    Apetlon, Austria
    Ratings:
    +4,171 / 4
    That's great!

Share This Page