Icloud

Discussion in 'iPad General Discussions' started by gurkin, Oct 5, 2013.

Thread Status:
Not open for further replies.
  1. gurkin

    gurkin
    Expand Collapse
    iPF Novice

    Joined:
    May 24, 2012
    Messages:
    44
    Thanks Received:
    0
    Why can I not use iCloud on my laptop I used to but not it tells me an error and I think it's telling me I must have at least Microsoft office 7 or later on my laptop I thought apple was in competition with Microsoft ,should I get an iCloud app on my IPad I have an iCloud mail account that I set up when it was working. Help please.
     
  2. J. A.

    J. A.
    Expand Collapse
    Super Moderator
    Staff Member

    Joined:
    Nov 11, 2012
    Messages:
    18,407
    Thanks Received:
    10,676
    For the iCloud control panel on your pc, Windows 7 or 8 have to be installed. (System requirements)

    There's no iCloud app. If you have an iCloud mail account, this feature is already installed on your iPad. Just go to Settings - iCloud to see what's enabled there.


    image-2893137766.jpg
     
    #2 J. A., Oct 5, 2013
    Last edited: Oct 5, 2013
  3. gurkin

    gurkin
    Expand Collapse
    iPF Novice

    Joined:
    May 24, 2012
    Messages:
    44
    Thanks Received:
    0
    thank you for your help, I do have windows 7 but well I install iCloud I keep getting error message when I try to log on and I think it's telling me I need a later version of Microsoft office and I think it refers to Microsoft outlook , can you help on that please.
     
  4. J. A.

    J. A.
    Expand Collapse
    Super Moderator
    Staff Member

    Joined:
    Nov 11, 2012
    Messages:
    18,407
    Thanks Received:
    10,676
    These are the system requirements:

    Microsoft Windows 7 or 8
    Microsoft Outlook 2007 or later or an up-to-date browser (for Mail, Contacts, Calendars)
    Internet Explorer 9 or later, Firefox 22 or later, or Google Chrome 28 or later (for Bookmarks)
    Broadband Internet access

    Apple support
     
  5. gurkin

    gurkin
    Expand Collapse
    iPF Novice

    Joined:
    May 24, 2012
    Messages:
    44
    Thanks Received:
    0
    thank you I take it outlook 2007 is part of office because I do use outlook for my emails as this replaced hotmail.

    image-1667433101.jpg

    I have tried again but just keep getting the error message, the sad thing is it use to work.
     
  6. J. A.

    J. A.
    Expand Collapse
    Super Moderator
    Staff Member

    Joined:
    Nov 11, 2012
    Messages:
    18,407
    Thanks Received:
    10,676
    Did you already try to remove iCloud from your PC and reinstall it?
    Also turn off your computer and on again. See if this helps.

    Your iCloud account can also be accessed through any browser: www. icloud . com (without spaces)

    In any case, you could send feedback to Apple (screenshot).
     
    #6 J. A., Oct 5, 2013
    Last edited: Oct 5, 2013
  7. gurkin

    gurkin
    Expand Collapse
    iPF Novice

    Joined:
    May 24, 2012
    Messages:
    44
    Thanks Received:
    0
    hi again yes I have office 2007 and windows 7 on my PC but cannot get iCloud to work, I have informed apple but nothing yet, thanks for your help anyway.
     
  8. J. A.

    J. A.
    Expand Collapse
    Super Moderator
    Staff Member

    Joined:
    Nov 11, 2012
    Messages:
    18,407
    Thanks Received:
    10,676
    If you need to access it urgently, open a browser on your PC and enter the address I posted before.
     
  9. gurkin

    gurkin
    Expand Collapse
    iPF Novice

    Joined:
    May 24, 2012
    Messages:
    44
    Thanks Received:
    0
    Thanks did that but still same error will not let me sign in so I give up now .
     
  10. J. A.

    J. A.
    Expand Collapse
    Super Moderator
    Staff Member

    Joined:
    Nov 11, 2012
    Messages:
    18,407
    Thanks Received:
    10,676
    If you set up iCloud on your iPad, you can read emails there as well.
     
Thread Status:
Not open for further replies.

Share This Page