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iCloud Settings Page Grayed Out - "Unable to connect to server" error

Discussion in 'iPad 2 Forum' started by Rickynb, Nov 8, 2013.

  1. Rickynb
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    Rickynb iPF Noob

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    No idea how I did this but most of my music now has a small red box inside a small red circle behind it and is unplayable on my iPad2. It tells me to change settings or accept new Terms and Conditions and returns the Unable to connect to server error message. Afraid I've really screwed it up this time. Any ideas?
  2. J. A.
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    J. A. iPad Legend

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    Go to App Store - Featured, scroll down to your Apple ID and sign out. Then sign in again with your existing Apple ID. Hopefully, when you do so, the popup will appear where you can agree to terms and conditions, as requested.

    Or, if possible, delete the iCloud account and set it up again afterwards. If you can't do this, look at Settings - General - Restrictions. If Allow Changes is disabled for Accounts, then this is the reason why iCloud is greyed out.

    Maybe restarting your device will help also: turn it off, wait for a few minutes, turn it on again.

    Next step: reset it. Go to Settings - General - Reset - Reset all Settings. You won't lose data, but will have to set up everything again afterwards.

    The last possibility you have is to backup your device, then go to Settings - General - Reset - Erase all content and settings, which will remove everything from your device, and restore it from a backup, where you'll have the possibility to agree to terms and conditions in the process.
    Last edited: Nov 8, 2013
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  3. Rickynb
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    Rickynb iPF Noob

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    Reset everything. Got past the terms and conditions, still working on the music. Thanks a million!
  4. J. A.
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    J. A. iPad Legend

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    You're welcome.
    If the music looks like that, it's loading to your device, afaik.

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