ICloud security code phone text message doesn't arrive

Discussion in 'iPad General Discussions' started by bookdoc, Mar 17, 2014.

  1. bookdoc

    bookdoc
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    I reinstalled the software on my iPad 2 since my Windows pc iTunes didn't recognize it, reinstalled the apps and books and bookmarks which went OK, but am unable to get the Keychain phone text verification number to get the passwords automatically installed. I've tried 6 times since last night and still get no message. And my cell phone is OK since I received a text message from the phone company. Any suggestions? Thanks to all.
     
  2. abababababab

    abababababab
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    I don't use keychain, but you could try a reset by pressing and holding the home and power button for 10-20 seconds until Apple logo appears.

    Hopefully, some of our knowledgeable members can throw more light upon this.
     
  3. J. A.

    J. A.
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    Make sure that you entered the right number and country.

    Go to Settings - iCloud, tap your account:


    image-647098792.jpg

    Then choose the following:


    image-2135344367.jpg

    The next page will show your telephone number and the country.

    image.jpg
     
  4. bookdoc

    bookdoc
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    I followed these instructions but there is no place to check or enter a telephone number. Yet they must have it since the last two phone number digits are correct. But the passwords seem to work and be entered nevertheless. Some kind of glitch.
     
  5. J. A.

    J. A.
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    That's weird.
    I set up iCloud Keychain on both my devices, and I get the screen I posted on both of them. It's the only option on an iPad to change/edit the telephone number.

    I hope you didn't tap Keychain here:


    image-2308432969.jpg

    Because what you get there is this:


    image-2230288123.jpg

    This would be the wrong location to look at your Keychain telephone number.
     
  6. bookdoc

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    There's nothing on the final page of my iPad re a telephone number. Something is wrong. Thanks.
     
  7. J. A.

    J. A.
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    Then I suggest you contact Apple Support.
     
  8. bookdoc

    bookdoc
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    Online it said to reset the Keychain, which I did, and did see the phone number to enter. I re-entered the few passwords which weren't automatically entered. All this because I wanted to install an MP3 audio file last night. Thanks to all for your help.
     
  9. J. A.

    J. A.
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    I'm glad it's working now.
     

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