iCloud Keychain does not offer to save logins/passwords

Discussion in 'iOS 7' started by mlaurencg4, May 20, 2014.

  1. mlaurencg4

    mlaurencg4
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    iPad 4th gen., iOS 7.1.1, iCloud account,

    iCloud Keychain Setup according to: http://support.apple.com/kb/HT5813

    There is a Passcode in place, a mobile phone SMS verification is setup and works,

    Safari Passwords and Autofill Settings all green. Initially (and still) no remembered passwords.

    When logging into an account (e.g. Amazon.ca) user is not offered to have iCloud Keychain remember the login info.

    Ditto for an iPhone 4S, iOS 7.1.1, with same icloud account and same setup as above.

    We tried restarting each, and resetting each - no change. Any suggestions?
     
  2. J. A.

    J. A.
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    These would be the suggestions from Apple Support:

    Devices using iOS 7.0.3 or later:

    Go to Settings> Safari > Passwords & AutoFill and make sure that these two settings are turned on:
    Names and Passwords
    Always Allow

    Return to your Home screen and open Safari. If Safari is black or dark instead of white or gray, Private Browsing is turned on. Safari doesn't save account names and passwords when Private Browsing is turned on.

    To turn off Private Browsing:
    On iPad, tap the the plus + symbol in the upper-right corner of the Safari page, then tap Private in the lower-left corner.
    On iPhone and iPod touch, tap in the lower-right corner of the Safari page, then tap Private in the lower-left corner.

    These are part of this website: http://support.apple.com/kb/TS4644?viewlocale=en_US
    I hope you'll something here that will help solve this problem.
     
    #2 J. A., May 20, 2014
    Last edited: May 20, 2014
  3. mlaurencg4

    mlaurencg4
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    J.A. this was the problem - thanks so much for directing us to the solution. All now works as advertised! Cheers from Canada!
     
  4. J. A.

    J. A.
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    You're welcome. I'm glad it's working now. :)
     

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the top of my safari page is grey and it doesnt remember passwords