ibook reader update deleted half of the books

Discussion in 'iPad 2 Forum' started by mwhoody, Nov 16, 2013.

  1. mwhoody
    Offline

    mwhoody iPF Novice

    Joined:
    Aug 22, 2011
    Messages:
    89
    Thanks Received:
    5
    Trophy Points:
    8
    Ratings:
    +5 / 0
    My wife's ipad 2 had an ibook app update a few days ago. After it updated she noticed all her pdf files were gone and half of her books. What happened? Big job to get them all back now. Did anyone else have this problem?
  2. MoonlitSonata
    Offline

    MoonlitSonata Super Moderator Staff Member

    Joined:
    May 8, 2011
    Messages:
    2,370
    Thanks Received:
    151
    Trophy Points:
    63
    Location:
    Good ol' Midwest
    Ratings:
    +153 / 0
    No, but I do hate the new look. Only gripe I have about iOS 7 now.
  3. mwhoody
    Offline

    mwhoody iPF Novice

    Joined:
    Aug 22, 2011
    Messages:
    89
    Thanks Received:
    5
    Trophy Points:
    8
    Ratings:
    +5 / 0
    So my wife wanted to move some books around to new folders. How do you make a new folder? My wife hates the new look as well
  4. J. A.
    Online

    J. A. iPad Legend

    Joined:
    Nov 11, 2012
    Messages:
    11,044
    Thanks Received:
    2,939
    Trophy Points:
    113
    Location:
    Apetlon, Austria
    Ratings:
    +3,443 / 2
    Tap "Collections" (1), then "+New Collection" (2): image-593900229.jpg Now write the name of the new folder, then tap "Done" (2 possibilities): image-2479870269.jpg
  5. The ~Seraphim~
    Offline

    The ~Seraphim~ iPad Junkie

    Joined:
    Nov 7, 2013
    Messages:
    826
    Thanks Received:
    136
    Trophy Points:
    43
    Location:
    Well, that's a secret...
    Ratings:
    +156 / 1
    I don't know what to do to get the pdf files back but to go back to the place you got them.

    Also as for the purchased books you can always download them back in the purchased list found on the collections section.
  6. AQ_OC
    Offline

    AQ_OC Super Moderator Staff Member

    Joined:
    Apr 28, 2011
    Messages:
    6,418
    Thanks Received:
    430
    Trophy Points:
    83
    Location:
    SC
    Ratings:
    +430 / 0
    I quit putting my PDF into iBooks because, last I tried, iBooks would not back them up and the only way to get them out is to email them to yourself.

    Now, if you bought any books from apple, you can redownload those. But I quit buying books from apple because you can only read them on an idevice. If you buy from amazon, you can read your stuff just about on any device. I love my iPads, but I don't love being locked in.
    • Like Like x 1
  7. mwhoody
    Offline

    mwhoody iPF Novice

    Joined:
    Aug 22, 2011
    Messages:
    89
    Thanks Received:
    5
    Trophy Points:
    8
    Ratings:
    +5 / 0
    Yes,this is what I have been trying to do but, for some reason when I hit "Collections" and then scroll down and tap "+New Collection" nothing happens. The "+New Collection" disappears and the keyboard does not pop up.
    Also, when I scroll down to "+New Collection" it is at the very very bottom of the drop down menu. I mean at the very bottom. Between the last book collection name and the "+New Collection" tab there are 28 empty slots.
    I'm lost
    Thank you
  8. J. A.
    Online

    J. A. iPad Legend

    Joined:
    Nov 11, 2012
    Messages:
    11,044
    Thanks Received:
    2,939
    Trophy Points:
    113
    Location:
    Apetlon, Austria
    Ratings:
    +3,443 / 2
    What happens when you tap "Edit" instead of "+ New Collection"? Is there a possibility to delete the blank slots?
    Did you add new collections on another Apple device?
    Last edited: Nov 17, 2013
  9. mwhoody
    Offline

    mwhoody iPF Novice

    Joined:
    Aug 22, 2011
    Messages:
    89
    Thanks Received:
    5
    Trophy Points:
    8
    Ratings:
    +5 / 0
    Yes I could delete the blank slots using your method.
    It's going to take quite a while because when I delete one slot the ibooks app closed and goes back to the desktop. But I will continue deleting
    And, no, I don't have another device with new collections
    Thank you

    I deleted approx 10 slots (or I thought I did) but there are still 28 empty slots
    I guess something is wrong here
    Last edited: Nov 17, 2013
  10. J. A.
    Online

    J. A. iPad Legend

    Joined:
    Nov 11, 2012
    Messages:
    11,044
    Thanks Received:
    2,939
    Trophy Points:
    113
    Location:
    Apetlon, Austria
    Ratings:
    +3,443 / 2
    Try the usual fixes, if something isn't behaving as it should:
    Restart, reset and force close apps. Perhaps one of these will help.

    Just in case you don't know the procedures (sorry, if you already know what to do):
    Restart: turn off your device, wait for a few minutes, then turn it on again.
    Reset: press and hold both Home and Power button until the Apple logo appears, then release both and let the iPad start on it's own.
    Force close apps: double tap Home button to reveal multitask bar. Then swipe thumbnails above app icons towards the top of the screen.
  11. mwhoody
    Offline

    mwhoody iPF Novice

    Joined:
    Aug 22, 2011
    Messages:
    89
    Thanks Received:
    5
    Trophy Points:
    8
    Ratings:
    +5 / 0
    Oh man, That didn't do it either. Still reacting the same way.
  12. J. A.
    Online

    J. A. iPad Legend

    Joined:
    Nov 11, 2012
    Messages:
    11,044
    Thanks Received:
    2,939
    Trophy Points:
    113
    Location:
    Apetlon, Austria
    Ratings:
    +3,443 / 2
    Delete the app and install it again. The PDFs are already gone, it can only get better.
    If this doesn't help, I have no idea what else you could do, except send feedback to Apple: http://www.apple.com/feedback/ipad.html
    I saw there are other iPad users with an iBooks app problem as well, some of them similar to yours.
  13. mwhoody
    Offline

    mwhoody iPF Novice

    Joined:
    Aug 22, 2011
    Messages:
    89
    Thanks Received:
    5
    Trophy Points:
    8
    Ratings:
    +5 / 0
    Yeah I was kind of thinking the same thing. If I did that would I loose all my books and all my Collections?
  14. J. A.
    Online

    J. A. iPad Legend

    Joined:
    Nov 11, 2012
    Messages:
    11,044
    Thanks Received:
    2,939
    Trophy Points:
    113
    Location:
    Apetlon, Austria
    Ratings:
    +3,443 / 2
    You won't lose the books. They 'll stay in your iBooks Store - Purchased tab, if you don't find them in your library afterwards. It's possible that the collections you added disappear, but I can't tell you for sure.

    Edit: I deleted and reinstalled the app, and was asked if I want to sync it. I accepted. My collections are there again.
    Last edited: Nov 17, 2013
  15. mwhoody
    Offline

    mwhoody iPF Novice

    Joined:
    Aug 22, 2011
    Messages:
    89
    Thanks Received:
    5
    Trophy Points:
    8
    Ratings:
    +5 / 0
    Can I backup my books on icloud? I checked my icloud account and it doesn't have my books on there for backup. If I can put them on cloud - how do I go about doing that.
    And by the way - I really appreciate you staying with me on this and helping me along. I thank you and my wife thanks you
  16. J. A.
    Online

    J. A. iPad Legend

    Joined:
    Nov 11, 2012
    Messages:
    11,044
    Thanks Received:
    2,939
    Trophy Points:
    113
    Location:
    Apetlon, Austria
    Ratings:
    +3,443 / 2
    You're welcome. I hope we find a solution for this issue.

    The books you purchased in the iBooks Store don't need to be backed up. It works the same as with apps: once purchased, they belong to you, and will always be available in the Purchased tab.
    Last edited: Nov 17, 2013
  17. mwhoody
    Offline

    mwhoody iPF Novice

    Joined:
    Aug 22, 2011
    Messages:
    89
    Thanks Received:
    5
    Trophy Points:
    8
    Ratings:
    +5 / 0
    haha - I unfortunately do not have any books that I purchased from the ibook store, they are all sideloaded books from other sources.
    If I plug in my ipad to the computer, will itunes reinstall all the books?
    Thanks for you patience - I am coming to an end here. And it seems your suggestion is how it's going to go (deleting and reinstalling ibooks)
  18. J. A.
    Online

    J. A. iPad Legend

    Joined:
    Nov 11, 2012
    Messages:
    11,044
    Thanks Received:
    2,939
    Trophy Points:
    113
    Location:
    Apetlon, Austria
    Ratings:
    +3,443 / 2
    If they're backed up to iTunes on your computer, you're able to sync them to your device again.

    There's no explanation as to which way or if books from other sources are backed up to iCloud. The messages I found were different. For some, the books were there again after reinstalling, some lost the books. I think it's always a good decision to have an additional backup.
    Last edited: Nov 17, 2013
  19. mwhoody
    Offline

    mwhoody iPF Novice

    Joined:
    Aug 22, 2011
    Messages:
    89
    Thanks Received:
    5
    Trophy Points:
    8
    Ratings:
    +5 / 0
    Ok - Thank you very much for your time and patience with me.
    I guess I'm just going to have to bite the bullet and go with your suggestion to delete and reinstall ibooks.
    I sure didn't want to go that route haha especially if I loose all my books and have to start from scratch.
    Thanks again for all your help
  20. J. A.
    Online

    J. A. iPad Legend

    Joined:
    Nov 11, 2012
    Messages:
    11,044
    Thanks Received:
    2,939
    Trophy Points:
    113
    Location:
    Apetlon, Austria
    Ratings:
    +3,443 / 2
    You're welcome. I'll keep my fingers crossed, hopefully this will help.

Share This Page