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I Tunes problem

Discussion in 'iPad Help' started by Nevgraver, Mar 7, 2011.

  1. Nevgraver
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    Nevgraver iPF Noob

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    Can't keep I Tunes open for more than a few seconds on my I Pad. Only. Happened today
  2. Tim SPRACKLEN
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    Tim SPRACKLEN iPad Legend

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    The easiest first way to try to solve ‘unexplained’ or ‘unusual’ problems with the iPad are:-

    Force the offending app to close. If you have iOS 4.2 double-press the ‘Home’ button to bring up the multi-task bar at the bottom of the screen. Press *and hold* any icon until they start to ‘jiggle’. Then tap the top left-hand corner of the app that you want to close. It will ‘disappear’ from the list. Don’t panic - you’ve not deleted it, just closed it. Now tap the Home screen and the multi-task bar will disappear. Re-open the iPad’s app and see if the problem has resolved itself. If not, it’s on to possible solution number two!!
    Restart the iPad. Press *and hold* the Power button. After a couple of seconds a slider control will appear asking you to confirm that you really want to switch the iPad off (this is all you’ll be doing). Slide the control to accept. A rotating white ‘bezel’ will appear in the iPad screen as the iPad powers down (it takes a few seconds, just like it would if you were shutting down your PC). When the screen of the iPad has gone completely blank, press *and hold* the Power button for a couple of seconds until the white Apple logo appears and the iPad starts to power up. This takes several seconds, so be patient. During the power up the automatic screen orientation function is disabled, so don’t panic. A few seconds before the power up is complete, the iPad plays a little ‘jingle’ and then you’re back to the Home screen. Restart the iPad’s app and see if the problem persists. Apple (and Forum members) recommend that you power down your iPad at least once a week, just as you might regularly completely switch off your PC. The normal procedure of just briefly pressing the Power button of the iPad merely puts it to ‘sleep’. Most Forum members have found that one of the two methods I’ve mentioned here cure a whole bunch of unexplained problems and are an easy first step to resolving most anything that happens on the iPad.

    Tim
    Scotland
  3. kat51987
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    kat51987 iPF Noob

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    Im having a sort of similar problem..I can get the app store up no problem, but I was in the "genius" section looking at similar apps I had downloaded and that feature just quit on me. I can access the categories, top charts, etc, but the genius part gives me "cannot connect to Itunes store".
    Any suggestions? I did try the above and it didn't work.
  4. Tim SPRACKLEN
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    Tim SPRACKLEN iPad Legend

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    You'll probably have seen from other posts that the App Store has been having 'issues' ('problems'!) recently. Concencus seems to be that they're upgrading it - perhaps for the arrival of the iPad2 and the new apps for that machine.

    I sometimes get that 'cannot connect' message too, even though everything else works just fine. I usually leave it for a while and come back a couple of hours later and the problem has gone away.

    Tim
    Scotland
  5. kat51987
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    kat51987 iPF Noob

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    Thanks, Tim, I will just keep waiting...but I was hoping it was the store and not me..
  6. Tim SPRACKLEN
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    Tim SPRACKLEN iPad Legend

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    OK - if the problem persists, get back in touch and we'll suggest some more possibilities. Being in the UK, I see the UK iTunes store, so it's difficult for me to check out whether the US store is currently 'up-and-running' but, since the iPad2 is out this Friday in the US (and not for another 2 weeks in the UK) I'm assuming that any modifications or upgrades they're carrying out are being implemented in the US first of all.

    Tim
    Scotland
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i can not access i tune store on i pad

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why has i tunes disappeared from i pad have icon but won't work