I Now Have a Big Paperweight

Discussion in 'iPad General Discussions' started by DUTCH VanAtlanta, Jul 16, 2010.

  1. DUTCH VanAtlanta

    DUTCH VanAtlanta
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    64 GB 3G NOT jailbroken,

    Tried to update to the new OS and it hung with the screen showing the iTunes logo and the USB plug.

    Machine is now dead and will go nowhere but to show that iTunes/USB screen.

    iTunes says my iPad is in the Recovery Mode and can't communicate with iTunes untl this is fixed. I can't find anything in the User's Guide about the Recovery Mode.

    Suggestions?
     
  2. col.bris

    col.bris
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    Need more info. Are you using a pc or Mac and what os and iTunes version
     
  3. DUTCH VanAtlanta

    DUTCH VanAtlanta
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    Tried Restore in iTunes; but it hangs again and leaves me with a brick. Time to call Support.
     
  4. col.bris

    col.bris
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  5. DUTCH VanAtlanta

    DUTCH VanAtlanta
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    PC Windows XP Pro with SP3. Never had problems syncing with iTunes (latest version) up to this point.

    When trying to Restore, I get the following error message: "The iPad "iPad" could not be restored. An unknown error occurred (1604)."

    The "More Information" link shows the following log:

     
  6. col.bris

    col.bris
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    Restart the pc change USB ports I unfortunately do not have a pc. I will message another mod see if he can help
     
  7. col.bris

    col.bris
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    Did you follow the instructions from the link
     
  8. DUTCH VanAtlanta

    DUTCH VanAtlanta
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    Yes. No luck.
     
  9. col.bris

    col.bris
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    It is 10 pm here in aus Friday other mods are asleep in USA so will have to wait a few hours cannot help any more.
    The only thing you can try is to remove iTunes application and down load latest version then try again. Makes sure you back up your data first on the pc.

    Col
     
  10. figmo10

    figmo10
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    apple error 1604 usually refers to problems with the USB port. Connect to itunes, Put your iPad into recovery mode, do the restore and wait for error 1604, click OK and close and reopen iTunes its while still connected.
     
    #10 figmo10, Jul 16, 2010
    Last edited: Jul 16, 2010

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