I need help with my new camera please?

[SweetPoison]

Hey Guys ~

Here's the deal. I connected the camera to my computer and then it did its thing and installed the drivers and program needed to transfer the pictures from the camera.

But look at this:

"To begin transferring images into [ib]:

To begin the transfer:
if your images are located on a camera, attach it to your computer (if necessary, turn the camera on). The Transfer Media window launches automatically.
if the Transfer Media window does not display when you attached your camera, select File - Transfer Images from Camera from the menu."


I got this from the Help menu, The Transfer Media window does NOT launch auto, so you go File and select "Transfer Images from Camera"

It is all very easy.

BUT ~ When I go to File, the "Transfer Images From Camera" is not highlighted. It is not an option!!


WTF?


Seems like this program from this camera only gives me the option to transfer photos from MY COMPUTER, only!


I think that the program isn't reading the camera, for some reason. Then I read to turn on the camera, but that is not an option, as it is charging when you hook it to the computer!


I so need help please

 

[SweetPoison]

No One? I'm gonna eat worms and die. My Mom use to tell us that. Well I am going to uninstall the program and reinstall it ~ for lack of anything else I can think of


And I am being ignored. Forgotten. I'm not gettin that special warm and fuzzy feelin, here guys.

 

[j0yful]

HI MARIE,
I usually transfer images from my camera to pc by just choosing "computer" over the "start" options on pc. From there you can access your camera's memory stick/card.

I hope this helps.

 

[SweetPoison]

Hi Joy! No, that didn't help actually. I tried that and went into Computer and there is no "memory stick"

This camera is hooked up with an USB cord to the computer, and then it sets up the program thingy.

It is just like any other camera I ever had. So, after when you plug the camera into the computer you hear a few little bleeps, which tells you the window should open and ask you if you want to install all of the F* pictures! LOL!

Well ~ the window does open, but that option is not there.

 

[j0yful]

did you check compatibility? like it does run with your pc's os?

did you restart after installing?

 

[Hasty]

Most modern cameras show up as a removable drive with the photos in the dcim folder.
Tbh never installed manufacturers software as it's always been unnecessary (usually crippled commercial software).
Err just make sure your camera is turned on and pc transfer selected

 

[iPadCharlie]

First of all, what brand and model camera do you have?

And I am with j0y and Hasty. Here is what they are talking about --

When you plug in your camera and turn it on, it should show up as a new drive. Mine shows up as NikonD40 (But yours will be different). Under that, you should see a folder named DCIM and under that, another folder with a name that will vary by camera brand and model. When I click on the folder with the arrow pointing to it, that's where my pictures are.

 

[SweetPoison]

did you check compatibility? like it does run with your pc's os?

did you restart after installing?

Yes and yes.

 

[SweetPoison]

Err just make sure your camera is turned on and pc transfer selected

Yes. But I think the problem is that the camera doesn't turn ON, Hasty. It just charges and charges!!


In charging mode, and it is all ready 100% charged!

Damnit.

 

[SweetPoison]

-

When you plug in your camera and turn it on, it should show up as a new drive. Mine shows up as NikonD40 (But yours will be different). Under that, you should see a folder named DCIM and under that, another folder with a name that will vary by camera brand and model. When I click on the folder with the arrow pointing to it, that's where my pictures are.

The camera is Olympus Stylus 7030.

And you are right. I looked for it there too, Scott! In Computer. And it is NOT there. But the Icon is on deskstop, to the program where my pictures SHOULD open, just like all the other cameras I have had.


I am confused.


This camera is useless If I can't get the pictures on my computer!

 

[Digikid]

Did you make sure that you have the latest updates installed from the Software Site?

Sorry if you already said this. LOL!!!

 

[SweetPoison]

Did you make sure that you have the latest updates installed from the Software Site?

Yes! I just uninstalled the software and reinstalled it. Then did the updates, and thinking as they were downloading, SOMEONE will ask me if I did this!

Nothing has changed.

I plug in the camera and the program opens, it should download all the pictures auto, but does not!

And if it doesn't you go to File, and select " transfer pictures from camera"

But THAT IS NOT AN OPTION! It is not highlighted.

 

[SweetPoison]

The program is on the desktop, but when I go to My Computer, it is not there as a driver or anything....

 

[SweetPoison]

Here is what else I found out. When the camera was doing the initial setup, it stated it was saving to "removable disk J"


BUT ~

When you go to My computer, there is 'removable Disk, H, I, G, F.

There is no J.

 

[iVan]

First of all I've got several cameras from different makers. If I had installed the software from the different makers I'd have four installed that do not accept pictures from one another. Just imagine the Babel tower when looking for a picture...

What I did instead is to create a picture file with subfolders in the Images on the computer. (I also have the same on my NAS) Then I just take the flashcard out of the cameras pop them in an attached card reader that I open and sort the image to the appropriate folders.

There is another reason to sort pictures this way also. some picture book software change or alter the picture metadata.