Please see my previous post:
I had to remove the link to the previous post.
That says a lot. (What is it saying?) The more I think about the Pad and how it is sold the more mad I become. This Ipad was a Christmas gift. I could not make it work. There was ZERO support. There are people coming around now saying that there is a PDF or a manual somewhere, but that should be Apple's job. (The iPad experience--for lack of a better phrase, starts when you turn it on and see the graphic of a moving dongle cord being inserted into the iPad. Only one piece of paper is included in this very elegant packaging, that alone should have given you some clue that you are about to experience something different.)
I am not new to computers. I have been buying Toshiba laptops for the company for years. (Buying technology does not make you a technical expert. Sure, you know how Toshibas work BECAUSE you have used this product, as you say, 'for many years.' So why not take the time to become familiar with a new, heretofore, unfamiliar technology?) They work (--yes Toshia laptops work BUT you also have some prep work before you can deploy your laptop in your work environment, doesn't your company have a desk side support team that customizes your Toshiba Laptops to enable them to work in your work environment?) , have great support, and after I leave the store or the UPS guy walks away, no one cares who we are or if we can pay for any additional programs and we do not have to go to the Windows store to download software or go there to make laptops work. (huh? Do you tell your endusers to go and download any program they want to in order to make it work? Does your company provide a company wide subscription to popular Windows programs such as MS Office? Where do you think these programs come from?)
The more I think about my experience with Ipad and Apple, the more I want to know why. (Yes, that is the proverbial question: Why does Apple have its own OS? Why hasn't Microsoft or Intel or Toshiba offer tablets like the iPad?)
My family purchased the Ipad from Target. Target is not the most high tech store. (and that should have given you a clue that both companies, believe this product can be sold off the shelf with little support from Target.) Maybe that was the problem. I went to the local Best Buy this morning. I ask the sales rep how much extra does it cost for a working Ipad. At first he said that all Ipads work. I offered him a $100.00 cash to pul one out of the box and show me. We all know how that went. (huh? how did that go? are you now impugning the reputation of another large American company? If you tell a sales person, I'll give you $100 if you can show me a working iPad, when Best Buy has at least 3 iPads on display--would probably negate any desire on the part of the sales person to help you. Your offer to pay that sales person $100 could be construed as bribing and puts that individual at risk of loosing his job.)
Why hasn't the DOJ or a smart young lawyer slapped Apple with a Class Action for the Ipad. (As you say, lawyers are smart professionals, they go where they have the most success and highest potential of winning big bucks. Apple is the world's 2nd largest corporation, do you not believe that they have a team of lawyers watching out for Apple's good name? You really have to work very HARD to find an issue that would or could have class action status on litigation.) Why can't you sync it with Windows Media, Real Player, Nero or something else (because all of these apps are Windows apps and to run them, you would need Windows OS running. Apple has similar programs that do what Windows Media (Video App), Real Player (IPOD), etc. You have so many choices in the Apple world to get the best apps that will work for you.) When you purchase the thing you should own it. (you do own it and that iimplies you have some responsibility to do some research, some self tutorials on the iPad. And dare I say it, coming to a place like this forum to get assistance. As BrennB told you in your other note, if you have any ability to get over your anger, you will find all of us willing to help you.) JB
