i just bought a used ipad air

Discussion in 'iPad General Discussions' started by andreak, Feb 21, 2015.

  1. benthebluewolf

    benthebluewolf
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    Hi, same issue here. I bought an ipad pro second-hand (it wouldn't even boot up) got it to turn on, but it's been activated by the previous owners "find my ipad" and won't let me login even after a restore through itunes. Are there any options to get it cleared or is it a lost cause? I don't have any way to contact the original owner. Thanks
     
  2. scifan57

    scifan57
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    The only way to get that iPad operational is to have the original owner remove the device from his iCloud account. This can be done remotely. To do it on the device itself, the Apple ID and password of the original owner have to be entered before the iPad can be factory restored. There are no bypasses that can get around this requirement.
    Unfortunately, if you can’t contact the seller, your iPad is little more than a very expensive paperweight.
     
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