I have to return my iPad (from Apple.com) as soon as it arrives...

Discussion in 'iPad General Discussions' started by XciteMe, Aug 19, 2010.

Thread Status:
Not open for further replies.
  1. XciteMe
    Offline

    XciteMe iPF Novice

    Joined:
    Jun 8, 2010
    Messages:
    15
    Thanks Received:
    0
    Trophy Points:
    0
    Ratings:
    +0 / 0
    How long until the credit goes back into my checking acct? I mean, in # of days.

    I ordered it from Apple and it's currently shipping (in Hong Kong right now), and long story short I didn't know that Apple charges you for the iPad when it ships, I thought when the order cleared after I placed it, it was done and paid for.

    :(

    Needless to say when it shipped I didn't have enough in my acct and now I'm overdrawn. :mad: Not blaming Apple, but that's pretty stupid that you aren't charged until it ships, which could be up to 2 weeks after you had the funds ready and it was cleared.

    When it arrives on my doorstep and I ship it back, how long til I get the credit? FYI I'm in Southern California, and isn't that where it goes back to?
  2. Drag Bunt
    Offline

    Drag Bunt iPad Fan

    Joined:
    Jul 13, 2010
    Messages:
    151
    Thanks Received:
    0
    Trophy Points:
    0
    Location:
    the 'burbs of @lanta
    Ratings:
    +1 / 0
    Keeping a running balance in your checkbook is always a good idea.
  3. XciteMe
    Offline

    XciteMe iPF Novice

    Joined:
    Jun 8, 2010
    Messages:
    15
    Thanks Received:
    0
    Trophy Points:
    0
    Ratings:
    +0 / 0
    uh, I do, pal.

    Every day almost.

    But as I clearly stated, I had no idea Apple charges you WHEN it ships. I had no idea they secretly deduct the amount when you first order, and mislead you into believing its already been paid for, and then let it secretly "fall off" a few days later retroactively, and then charge you again when it ships.

    Maybe they should have a big warning when you press "Place Order" - WARNING: Make sure you have appropriate funds TWO times, once when you order and again when it ships 1-2 weeks later, even if you're between paychecks."
  4. Drag Bunt
    Offline

    Drag Bunt iPad Fan

    Joined:
    Jul 13, 2010
    Messages:
    151
    Thanks Received:
    0
    Trophy Points:
    0
    Location:
    the 'burbs of @lanta
    Ratings:
    +1 / 0
    So it showed up as a debit to your account twice? They double charged you? Never credited the first debit? That's the only way you could have overdrawn if you were watching your balance, n'est pas bud?
  5. Purpleorchid
    Offline

    Purpleorchid iPad Enthusiast

    Joined:
    Jun 9, 2010
    Messages:
    458
    Thanks Received:
    0
    Trophy Points:
    0
    Location:
    Seattle
    Ratings:
    +0 / 0
    Charging you when it ships is better for you. Why would you want them to sit on your money, earning interest on something you haven't received? Besides, it makes it easier on their accounting department too.

    My guess is that it will take at least a week to process your refund, especially if the refund is given after they receive the returned iPad. Are you going to be overnighting it back to them???
  6. tobybarker
    Offline

    tobybarker iPF Novice

    Joined:
    Aug 5, 2010
    Messages:
    17
    Thanks Received:
    0
    Trophy Points:
    0
    Location:
    eng;land
    Ratings:
    +0 / 0
    What you mean is, you didn't know what the cost of the item was when you ordered it? I would say it sounds like it's your fault, not theirs....
  7. XciteMe
    Offline

    XciteMe iPF Novice

    Joined:
    Jun 8, 2010
    Messages:
    15
    Thanks Received:
    0
    Trophy Points:
    0
    Ratings:
    +0 / 0
    What are you talking about??? WTF... Clearly I understood the cost when I ordered, otherwise my order would not have gone through and would have been DECLINED.
  8. Purpleorchid
    Offline

    Purpleorchid iPad Enthusiast

    Joined:
    Jun 9, 2010
    Messages:
    458
    Thanks Received:
    0
    Trophy Points:
    0
    Location:
    Seattle
    Ratings:
    +0 / 0
    If it was a debit card backed by a credit card logo, then what you probably saw when you first ordered it was a temporary authorization to hold the funds. Since it took too long for Apple to fulfill the order and make the actual charge, the temporary authorization expired. Then when your iPad shipped, your charge got processed again for real this time.

    Sounds like you balance your account on paper and not online, because if you balanced your account online everyday, you would have seen the change. Especially a change of $500+ depending on what model iPad you ordered. I always see at least one "Temporary Authorization" charge on my credit card account every time I look.
  9. Dr.Gee
    Offline

    Dr.Gee iPad Enthusiast

    Joined:
    May 3, 2010
    Messages:
    408
    Thanks Received:
    2
    Trophy Points:
    18
    Ratings:
    +2 / 0
    Approx. 1.5% interest on $700 is like $10.50/year.The 2 weeks they are earning interest on your cash comes to about 40 cents.
  10. col.bris
    Online

    col.bris Administrator Staff Member

    Joined:
    Mar 25, 2010
    Messages:
    5,664
    Thanks Received:
    460
    Trophy Points:
    83
    Location:
    Brisbane , Queensland Australia
    Ratings:
    +528 / 0
    Amazing but sorry you need to keep control of your monies in the bank when you order something that costs 500 plus it is standard practice to charge when shipped. All apple does and any one else whom you buy from is test the account for funds if you had checked your account and looked it would have reflected that.
    So don't blame Apple just understand how to reconcile your account.
  11. iPadCharlie
    Offline

    iPadCharlie iPad Super Guru

    Joined:
    Jun 19, 2010
    Messages:
    4,239
    Thanks Received:
    7
    Trophy Points:
    0
    Ratings:
    +7 / 0
    The ONLY way you could be overdrawn is if you spent more money than you actually had. I assure you, Apple did not charge you twice!

    If you still don't want it, your best bet would be to take your SEALED UNOPENED box to an Apple store and see if they will take it back, but be advised, there probably will be a restocking fee.
    Last edited: Aug 20, 2010
  12. muyoso
    Offline

    muyoso iPad Fan

    Joined:
    Jul 6, 2010
    Messages:
    203
    Thanks Received:
    1
    Trophy Points:
    0
    Ratings:
    +1 / 0
    Should you be buying an iPad at all if you don't have 500 dollars in savings to pay for it? I just don't understand people. Apple products are luxury items. If you are living paycheck to paycheck, its probably not a good idea to drop 500-1000 dollars on a toy.
  13. Wolfpuppies3
    Offline

    Wolfpuppies3 iPad Junkie

    Joined:
    Aug 9, 2010
    Messages:
    732
    Thanks Received:
    10
    Trophy Points:
    0
    Location:
    Virginia, USA
    Ratings:
    +10 / 1
    It's great that they do not charge until they ship

    That way you are not forced to front a loan to the seller for days, weeks, or months like some venders require. Congrats to Apple, they are financially secure.
  14. SweetPoison
    Offline

    SweetPoison iPad Legend

    Joined:
    Jun 20, 2010
    Messages:
    14,940
    Thanks Received:
    132
    Trophy Points:
    0
    Location:
    Sacramento, California
    Ratings:
    +134 / 0
    Ya think? So you ordered the iPad. Then you bought something else. You should have checked on line to make sure the iPad cleared. First.

    if I was Apple I would make you keep it.:D
  15. Macgirl
    Offline

    Macgirl iPF Novice

    Joined:
    Aug 3, 2010
    Messages:
    84
    Thanks Received:
    0
    Trophy Points:
    0
    Ratings:
    +0 / 0
    Sorry pal, you don't order things without the money in your account.:D
  16. jkhonea
    Offline

    jkhonea iPad Fan

    Joined:
    Jun 20, 2010
    Messages:
    287
    Thanks Received:
    0
    Trophy Points:
    0
    Location:
    Snellville, GA
    Ratings:
    +0 / 0
    Advice to OP,

    [​IMG]

    I'm sorry, I just couldn't resist. LOL
  17. col.bris
    Online

    col.bris Administrator Staff Member

    Joined:
    Mar 25, 2010
    Messages:
    5,664
    Thanks Received:
    460
    Trophy Points:
    83
    Location:
    Brisbane , Queensland Australia
    Ratings:
    +528 / 0

    I disagree about Apple products being luxury products and the iPad described as a toy. The iPad is a practical low cost replacement for a laptop that offers almost every thing most users want. One only has to read the hundreds of threads in this forum to see that is the case.

    If one does not have the income to be able to buy anything that is not basic yes then all computers would be a luxury regardless of brand.

    in stating you do not understand people and you think it is a toy may mean you have not purchased the iPad and have no idea of what it can be used for other than games.

    The OP problem is he did not understand the process of testing for funds and only taking the funds when it was shipped. I would suspect this may have been the first time he purchased a $500 plus item and was unaware of the procedures plus not reading his bank statement to confirm what really happened.
  18. JohnnyApple
    Offline

    JohnnyApple Administrator Staff Member

    Joined:
    Jan 17, 2010
    Messages:
    814
    Thanks Received:
    82
    Trophy Points:
    28
    Ratings:
    +88 / 0
    The thread has taken its course, no need to beat up on anyone. Closing for now.
Thread Status:
Not open for further replies.

Share This Page

Search tags for this page
does apple charge return shipping
,
does apple refund as soon as order arrives back
,

how long does it take apple to refund money

,
how long does it take to receive a refund from appple.com
,
if i return something to jcpenney how long until i get the money back in my account