i have a Ipad 1 my email settings are inactive

Discussion in 'iPad Help' started by AndyBrit22, Sep 12, 2011.

  1. AndyBrit22
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    AndyBrit22 iPF Noob

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    please can some1 HELP! I need to unlock my email account settings.

    All of the settings are inactive ie:- (light grey), including adding a new account. So i am unable to reset my password for my yahoo email ect. How can I make these settings active? Can this be done without using the reset to default option?

    Yes i have rebooted & my mail is on but I have switched on restrictions. do i need to alter my restriction settings?? Andy
    Last edited: Sep 12, 2011
  2. Bluray
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    Bluray iPad Fan

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    This is the first of this error I'm hearing mate. Not sure where your problem lies. Maybe someone else has a solution for you.


    Sent from my  iPad using Tapatalk
  3. twerppoet
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    twerppoet iPad Legend

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    Sounds like you have accounts locked under the restriction's settings. You'll need your 4 digit restrictions passcode to change it.

    Settings > General > Restrictions > Accounts
  4. AndyBrit22
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    AndyBrit22 iPF Noob

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    "Yes thank you" it was Settings > General > Restrictions > Accounts,!

    Just a good job I remembered the pass word in the end! Got to 5 mins between passwords!
  5. twerppoet
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    twerppoet iPad Legend

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    Glad you got it. Restoring is a pain.
  6. Azswimrz
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    Azswimrz iPF Noob

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    I found this thread as am having the same problem. I see that I have restrictions but cannot remember setting it up so don't know
    the password. Am I out of luck?
  7. Midranger4
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    Midranger4 iPad Junkie

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    Unfortunately....yes.

    If you have a backup performed prior to restrictions being made active you could revert to it otherwise I fear a factory reset is the only other way. There are no back door passwords or workarounds that circumvent the security setting.

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