I can't do the recovery mode in Ipad :(

Discussion in 'iPad 2 Forum' started by tifalock, Sep 30, 2013.

  1. tifalock

    tifalock
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    I forgot my password so it was disabled. I didnt sync my ipad with my computer so I did the recovery mode until the last step of downloading. However, it stopped and says "itunes could not connect to the ipad bec its locked" I though recovery mode is okay even if I forgot my password? Help me. Thanks in advance! :)
     
  2. J. A.

    J. A.
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    Usually, placing it into recovery mode should erase your device.

    As it doesn't work, try this: http://support.apple.com/kb/PH2701
    It should help, if Find my iPad is enabled.
     
    #2 J. A., Sep 30, 2013
    Last edited: Sep 30, 2013
  3. tifalock

    tifalock
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    I'm sorry but Find my iPad is not enabled here :(
     
  4. J. A.

    J. A.
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    Try placing it into recovery mode again:

    Alternatively, place the device in recovery mode and restore it to erase the device:

    Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
    Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
    While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
    Continue holding the Home button until you see the Connect to iTunes screen.
    iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.
    (Apple support)
     
  5. tifalock

    tifalock
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    Yes, I did this until clicking OK and started downloading ipad update, however, in the middle of the download it says :"itunes could not connect to the ipad bec it is locked with a passcode", I tried it again and the message popped out again :(

    Ive tried it 5 times :((
     
    #5 tifalock, Sep 30, 2013
    Last edited: Sep 30, 2013
  6. J. A.

    J. A.
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    One more thought: iTunes on your computer should be up to date. There was an update in September.
     
  7. col.bris

    col.bris
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    I received your pm I am at work today however I am sure our team can assist you.
     
  8. tifalock

    tifalock
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    I just updated my iTunes. iPad update is 7.2. After the pop up message, the download starts again from the beginning. :(
     
    #8 tifalock, Sep 30, 2013
    Last edited: Sep 30, 2013
  9. J. A.

    J. A.
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  10. tifalock

    tifalock
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    Oh, before I'll try this. I waited for the download to be finished then tried the recovery mode again (unplugged ipad and plugged it again, steps1-5). Now it's, I think, is restoring. I'll keep my progress updated. Thank you for your help :D
     

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