I can no longer sync contacts between iphone/ipad and desktop

Discussion in 'iTunes Forum' started by Tom March, Feb 3, 2014.

  1. Tom March
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    Tom March iPF Novice

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    I do not know how long this has been this case but I can no longer sync my contacts (from either my iPhone or ipad) to windows contacts on my desktop

    I have recently migrated from Vista to Windows 7 and I have relatively new iPhones and iPads.

    When I got the new Idevices I was able to get the contacts onto them from the desktop but changes and additions do not sync.
  2. The OB
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    The OB Super Moderator Staff Member

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    G'day Tom. In case you haven't come across This advice from Apple, it will give you a lot of syncing gen some of which may hopefully solve your problem. One thing to note is that your iTunes app on your PC should be the latest updated version.
    Andrew


    From Oz using Tapatalk Pro
  3. Tom March
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    Tom March iPF Novice

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    I think what happened is that when I migrated from Windows Mail to Windows Live Mail, it created a new Contacts folder.

    I think Apple is pulling from my old Contacts folder.

    How do I get it to connect with the new Contacts folder?
  4. J. A.
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    J. A. iPad Legend

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    If you set it up with your Live Mail account on your Apple devices, it should get the contacts from there, not the old account's contacts.
  5. Tom March
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    Tom March iPF Novice

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    I didn't though. I had itunes first and then got Live Mail.
  6. Tom March
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    Tom March iPF Novice

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    Got it fixed

    1) renamed the Windows Mail Contacts folder as 'xxcontacts'

    2) deleted itunes

    3) reinstalled itunes

    iTunes now syncs with the Windows Live Mail Contacts folder.
  7. Tom March
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    Tom March iPF Novice

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    Whoops

    Spoke too soon.

    I still do not seem to be hooked up with the Windows Live Contact folder.

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