I bought a second hand ipad4, it keeps asking for iCloud password for old user!

Discussion in 'iPad 4 Forum' started by Popsc, Nov 4, 2013.

  1. Popsc

    Popsc iPF Noob

    Joined:
    Nov 4, 2013
    Messages:
    7
    Thanks Received:
    0
    Trophy Points:
    0
    Location:
    Birmingham
    Ratings:
    +0 / 0
    I brought ipad4 of Gumtree about 10 months ago. Since iOS update it won't let me set up my own iCloud and asks for previous owners password to their iCloud account. I tried to contact this user but he keeps ignoring my calls and texts. I have rest the Ipad to factory settings, but now it won't let me use it at all and keeps asking for password for the old user in iCloud. Please can someone help on how I can by pass this or what I can do....will jail breaking it do this, as I don't want to go down this road. All your help is much appreciated. Thanks
     
  2. J. A.

    J. A. iPad Legend

    Joined:
    Nov 11, 2012
    Messages:
    12,515
    Thanks Received:
    3,812
    Trophy Points:
    113
    Location:
    Apetlon, Austria
    Ratings:
    +4,802 / 6
    Hi, Popsc! Welcome to iPF!

    There's no workaround for this, sorry! You need the previous owner's Apple ID and password, or he needs to remove this device from iCloud through a browser/computer. After reading your post, I assume "Find my iPad" is activated in iCloud. Only the former user can turn it off, so that you can set it up as new, with your Apple ID.

    The feature can be disabled these ways: http://support.apple.com/kb/HT5661
     
    • Like Like x 1
  3. Popsc

    Popsc iPF Noob

    Joined:
    Nov 4, 2013
    Messages:
    7
    Thanks Received:
    0
    Trophy Points:
    0
    Location:
    Birmingham
    Ratings:
    +0 / 0
    Thanks for your reply J.A..what if I take it to a Apple store will they be able to sort it or if I jailbreak it will that sort it. Please help
     
  4. scifan57

    scifan57 Super Moderator Staff Member

    Joined:
    Dec 3, 2011
    Messages:
    21,056
    Thanks Received:
    2,747
    Trophy Points:
    113
    Location:
    Regina,Canada
    Ratings:
    +3,315 / 2
    I'm sorry, but neither Apple nor jailbreaking can help you here. The only way for your iPad to be activated is to have the original owner input his Apple ID and password. If he won't do that for you, it will be impossible to activate the iPad.
     
    • Like Like x 1
  5. Popsc

    Popsc iPF Noob

    Joined:
    Nov 4, 2013
    Messages:
    7
    Thanks Received:
    0
    Trophy Points:
    0
    Location:
    Birmingham
    Ratings:
    +0 / 0
    Thanks for your reply. So it seems as that I'm stuck in Limbo.
    I called Apple and they said what Scifan57 replied. There must be away around this some how. Thanks
     
  6. scifan57

    scifan57 Super Moderator Staff Member

    Joined:
    Dec 3, 2011
    Messages:
    21,056
    Thanks Received:
    2,747
    Trophy Points:
    113
    Location:
    Regina,Canada
    Ratings:
    +3,315 / 2
    There is "no way around this". As I said in my earlier post, only the Apple ID and password of the original owner can get your iPad working again.
     
  7. buerkletucson

    buerkletucson iPad Junkie

    Joined:
    Sep 25, 2012
    Messages:
    508
    Thanks Received:
    27
    Trophy Points:
    28
    Location:
    Minnesota
    Ratings:
    +27 / 1
    This thread is awesome advice for anyone contemplating selling their iPad or other Apple device.

    Thanks for the heads up everyone!:thumbs:
     
  8. skimonkey

    skimonkey Administrator Staff Member

    Joined:
    Sep 11, 2011
    Messages:
    18,694
    Thanks Received:
    1,190
    Trophy Points:
    113
    Location:
    Michigan. USA
    Ratings:
    +1,298 / 1
  9. jthessin

    jthessin iPF Novice

    Joined:
    Aug 8, 2010
    Messages:
    63
    Thanks Received:
    2
    Trophy Points:
    0
    Location:
    Matthews NC
    Ratings:
    +2 / 0
    Why can't this particular user just perform a full restore?
    We do this all the time in my school district.
     
  10. J. A.

    J. A. iPad Legend

    Joined:
    Nov 11, 2012
    Messages:
    12,515
    Thanks Received:
    3,812
    Trophy Points:
    113
    Location:
    Apetlon, Austria
    Ratings:
    +4,802 / 6
    Because "Find my iPad" was activated in iCloud, and the iPad was updated to iOS 7. You can't disable Find my iPad/iPhone without the original owner's Apple ID and password on your own in that case.
     
    Last edited: Nov 5, 2013
  11. Poisonivy

    Poisonivy Super Moderator Staff Member

    Joined:
    Jul 8, 2011
    Messages:
    3,681
    Thanks Received:
    230
    Trophy Points:
    63
    Location:
    UK
    Ratings:
    +230 / 0
    I just sold my iPad 2 and the store had me disable Find my iPad, as has been said the original owner didn't do that.
     
  12. Popsc

    Popsc iPF Noob

    Joined:
    Nov 4, 2013
    Messages:
    7
    Thanks Received:
    0
    Trophy Points:
    0
    Location:
    Birmingham
    Ratings:
    +0 / 0
    Thanks for all your replys, I even went to the Apple store and they said they couldn't do nothing. I am a bit miffed with myself and with Apple as I showed them the it in the original box in which I received it and gave them all my details. I just want to get this sorted, as I purchased it in good will from the original owner.
     
  13. Poisonivy

    Poisonivy Super Moderator Staff Member

    Joined:
    Jul 8, 2011
    Messages:
    3,681
    Thanks Received:
    230
    Trophy Points:
    63
    Location:
    UK
    Ratings:
    +230 / 0
    I wish we could help, It's really bad of the original owner just to ignore you, Can the site you bought it from intervene for you?
     
    • Like Like x 1
  14. Popsc

    Popsc iPF Noob

    Joined:
    Nov 4, 2013
    Messages:
    7
    Thanks Received:
    0
    Trophy Points:
    0
    Location:
    Birmingham
    Ratings:
    +0 / 0
    I have emailed Gumtree today and will see what they say. But I doubt they'll do anything as I don't have ad number, but I gave them his email and telephone jumber. Hopefully they can track the ad. Thanks
     
  15. Poisonivy

    Poisonivy Super Moderator Staff Member

    Joined:
    Jul 8, 2011
    Messages:
    3,681
    Thanks Received:
    230
    Trophy Points:
    63
    Location:
    UK
    Ratings:
    +230 / 0
    Fingers crossed, let us know how it goes....you could always threaten the seller with the small claims court if all else fails, after all he knowingly sold you a device that is no good to you and now is refusing to co-operate in order to put it in a state where it is usable, It might be worth a go as a last resort.
     

Share This Page

Search tags for this page

activation lock

,

bought an ipad with a password

,

bought used iphone with icloud password on it

,
i bought a second hand ipad how do i activate it
,
icloud
,
icloud keeps asking for the password to an old id - what do i do
,
ipad keeps asking for icloud password
,
ipad mini keeps asking for icloud password
,
ipad wont let me set up free icloud
,
second hand ipad a1475 icloud activation