I am a Mareware Fan and here's why great product support!

Discussion in 'iPad Accessories for iPAD 1, 2 and 3' started by zipur, Aug 26, 2011.

  1. zipur

    zipur iPad Enthusiast

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    Last week I put my Ipad2 in my backpack as I swung my backpack over my shoulder I realized I didn't zipper in the Ipad2
    (I realized this because I saw my Ipad2 tumble end-over-end down concrete stairs)
    To my surprise the Ipad was 100% o.k.! However my Marware C.E.O case took/absorbed the dings on Its corners so it does not hold the IPAD is securely. The corner covers are made of layered micro cloth then plastic then vinyl and broke away taking the impact away from the IPAD.marware.JPG

    So I emailed Marware for my lifetime warrentee and sent pictures. within thirty minutes I received this email. No fuse, no worry, the case is in the mail. I am happy and I am now a loyal Marware Fan!


    "Update for Case #xxxxxxxxx - "RE: Your order no. xxxxx-xxxxx-xxx has been received" You included everything I needed right out of the gate. I wish all our Marware family members were as good as you.

    I'm sending a replacement out ASAP. Look for your new case by the end of the week if not sooner. There will be no charges for this replacement.

    Sorry for the problem you had with the case. Thank you for choosing Marware.

    Best Wishes,

    Marware"


    C.E.O. Hybrid iPad 2 Case + Anti-Glare Screen Protector
     
  2. accessoriesguy

    accessoriesguy iPF Novice

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    that is pretty epic, im pretty sure you went from ZOMG MY IPAD to ZOMG MY MAREWARE DID ITS JOB!

    Great investment on your end!
     
  3. zipur

    zipur iPad Enthusiast

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    Yep a little investment up front saves $800.00 in the end.
     
  4. apple2011

    apple2011 iPad Fan

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    Obviously,protection for ipad would be a must,,, choose a proper case must be a n important lesson..
     

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