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Discussion in 'iPad 2 Forum' started by jennifromtheblock, Nov 20, 2011.

  1. jennifromtheblock

    jennifromtheblock
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    Hey all.

    Had my iPad 2 3G for a week now and cannot get onto iTunes.

    I have googled and tried everything except a complete restore

    Is this a known error?

    I have tried the following:
    Hard reboot
    Sign in and out of store in settings
    Ensured cellular data is set to on
    Tried to link though app store
    Activated genius a and deactivated again
    Removed restrictions with a code

    What else?

    I am about to start using this thing as a frisbee. Aaargh.

    Any other suggestions please?


    Thanks
     
  2. Gabriel1

    Gabriel1
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    Ok, if I understand what you are saying, you touch the iTunes app and either it doesn't open or it doesn't connect?

    The Archangel
     
  3. jennifromtheblock

    jennifromtheblock
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    Hi,

    Yes. I get, "cannot connect to iTunes store".
     
  4. MrLuke

    MrLuke
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    Are you using a wifi or cellular network. If the former check on another device that your Internet is actually working. My ISP goes down more than I care to mention. If using a cellular network, are you sure you have good enough signal to load the iTunes store? Is it just your iTunes store that is not connecting or your app store too?
     
  5. jennifromtheblock

    jennifromtheblock
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    I am using the 3G and I can connect to the web through safari... I am online now.
     
  6. MrLuke

    MrLuke
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    Well I'm at a loss then. If you're able to connect to safari as you've pointed I can only thing of one reason why you can't load the store. My only reason would be the fact that the store may require more bandwidth than safari and you are thus unable to load the store due to insufficient signal. But that's just me thinking on the spot and I'm not sure whether that would be correct. If I were in your situation, I'd sync my iPad to my comp (creating a backup), restore the iPad, and then resend everything back on and hope for the best. Then again, if you can hold out on using it as a frisbee you might get a worthwhile answer in the next few hours. Best of luck either way, I'm interested to find out the problem.
     
  7. jennifromtheblock

    jennifromtheblock
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    Thanks. I am going to try a restore. Just connected it to my laptop but it says it will take 6hrs to download the iPad update?!
     
  8. jennifromtheblock

    jennifromtheblock
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    And why can I only get iTunes u on my laptop?
     
  9. Gabriel1

    Gabriel1
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    Have you managed to get into the iTunes app on your iPad yet because it is there, it's a tab at the bottom of the app when it's opened.

    The Archangel
     
  10. jennifromtheblock

    jennifromtheblock
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    The itunes app is on the ipad but when i open it i can only see "Podcasts, iTunes u and downloads".
     

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