Here is my scenario, I hope this isn't to much of a smart ass answer: I have 16 sales people and one CEO who use iPads for our company. They are located in Kansas, Texas, and all of California. It isn't economical for me to hop on a plane and travel to Kansas or Texas or Northern California when one of the iPads has an issue. When my bosses iPad has an easy to fix issue at 7am on a Saturday I'd like to do it remotely in my pajamas instead getting dressed and driving to his house because he can't describe the problem over the phone. I hope this helps to describe scenario's where a Systems Administrator might need to remote in and control an iPad.