How Do You Return (for Refund) a Junk App in iTunes Store?

Discussion in 'iPad Apps' started by SYS, Apr 5, 2011.

  1. SYS

    SYS iPF Novice

    Joined:
    Mar 9, 2011
    Messages:
    48
    Thanks Received:
    0
    Trophy Points:
    0
    Location:
    kimchi.club@gmail.com
    Ratings:
    +0 / 0
    I just bought a total junk of an app in iTunes Store that made me angry. I sent an email to iTunes to stop providing the product so others don't get fooled. The product didn't have any reviews to base my judgment on. I'm sure this happens all the time, namely, you end up purchasing an app with no reviews to help you make your sound decision.

    So how do you get your money back? Apple is an iCrap when it comes to things like this...
     
  2. Tim SPRACKLEN

    Tim SPRACKLEN iPad Legend

    Joined:
    Jan 3, 2011
    Messages:
    15,236
    Thanks Received:
    121
    Trophy Points:
    0
    Location:
    Scotland
    Ratings:
    +121 / 1
    When you get your invoice for that app call the Apple help line (you need the invoice so that they can verify the purchase) and they will refund the cost by crediting the amount to your iTunes account. Several Forum members have done this and Apple have never questioned it.

    Tim
    Scotland
     
  3. SYS

    SYS iPF Novice

    Joined:
    Mar 9, 2011
    Messages:
    48
    Thanks Received:
    0
    Trophy Points:
    0
    Location:
    kimchi.club@gmail.com
    Ratings:
    +0 / 0
    Great, thanks, Tim!
     
  4. Jeanlupi

    Jeanlupi iPF Novice

    Joined:
    Jan 18, 2011
    Messages:
    27
    Thanks Received:
    0
    Trophy Points:
    0
    Location:
    Michigan
    Ratings:
    +0 / 0
    How do I get the invoice, I've never seen one anywhere.
     
  5. HKWrite12

    HKWrite12 iPad Addict

    Joined:
    Mar 19, 2011
    Messages:
    1,043
    Thanks Received:
    7
    Trophy Points:
    0
    Location:
    Oxford, MS
    Ratings:
    +7 / 0
    Normally, they email them to you as long as you had a legit still in use email. I know some people use old email address to keep from receiving tons of stuff if they make a lot of purchases. You should receive them every week after making purchases, free or barter.
     
  6. Jeanlupi

    Jeanlupi iPF Novice

    Joined:
    Jan 18, 2011
    Messages:
    27
    Thanks Received:
    0
    Trophy Points:
    0
    Location:
    Michigan
    Ratings:
    +0 / 0
    Thank you, I will pull up the old email address.
     
  7. Tim SPRACKLEN

    Tim SPRACKLEN iPad Legend

    Joined:
    Jan 3, 2011
    Messages:
    15,236
    Thanks Received:
    121
    Trophy Points:
    0
    Location:
    Scotland
    Ratings:
    +121 / 1
    If you can't find your old invoice then you might be able to convince them if you have a credit card receipt and the reference number of the transaction. But, for sure, an electronic invoice that they send you regularly with details of everything you've purchased from iTunes would be better - if not required - because it has the reference number of the transaction on it. If you look in 'Settings', 'Store' there you'll see the email address that you registered at iTunes with. That's where they're sending it....

    Tim
    Scotland
     
  8. purpledragonfly

    purpledragonfly iPF Noob

    Joined:
    Mar 2, 2011
    Messages:
    3
    Thanks Received:
    0
    Trophy Points:
    0
    Location:
    North Central MD
    Ratings:
    +0 / 0
    You can access a record of all your purchases through iTunes.

    Go to Store --> View My Account
    Log In
    Click on "Purchase History". For me it's the 4th button down on the right.
     
  9. The Alternative

    The Alternative iPad Junkie

    Joined:
    Jul 11, 2010
    Messages:
    671
    Thanks Received:
    1
    Trophy Points:
    0
    Location:
    Southeast Wisconsin
    Ratings:
    +1 / 0
    Would you please share which app it was? It may save others here some aggravation later on. Thanks.
     
  10. SYS

    SYS iPF Novice

    Joined:
    Mar 9, 2011
    Messages:
    48
    Thanks Received:
    0
    Trophy Points:
    0
    Location:
    kimchi.club@gmail.com
    Ratings:
    +0 / 0
    Nothing mainstream.... I'm planning on taking my family to South Korea for a vacation, so I thought I'd get this travel app called "Korean City Guides 2-in-1" because it has the map of different cities (in actuality, only Seoul, the country's capital city), "Things To Do" with maps of each location (they all take you to Palo Alto, CA!!), "Weather," (turns off the app every single time if you click on this), "Restaurants" and "Hotels" with maps, again, taking you all to Palo Alto, etc. etc. -- just a pure junk all around. It's only $.99 but I was so pissed that I had to get every penny back as well as to inform Apple not to carry that vendor.
     
  11. Itzxdjx

    Itzxdjx iPad Fan

    Joined:
    Apr 10, 2010
    Messages:
    249
    Thanks Received:
    0
    Trophy Points:
    0
    Location:
    R.I.
    Ratings:
    +0 / 0
    If you go under purchase history for your iTunes account o. ITunes. You'll see a button that says "report a problem" that will allow you to query and get you money back on a crap app! There are a lot of them! Read reviews man good and bad ones!
     
  12. Jeanlupi

    Jeanlupi iPF Novice

    Joined:
    Jan 18, 2011
    Messages:
    27
    Thanks Received:
    0
    Trophy Points:
    0
    Location:
    Michigan
    Ratings:
    +0 / 0
    Yes, it is books hd & booklist, neither would give me cover art. That was important to me as I have not only culinary art text books, but I collect good quality cookbooks. I even have mastering the art of French cooking signed by both Julia child and her husband, priceless to me. Tha one call books for $2.99 is easy to use and applies book cover art. I am a organization nut, as I also have over 1300 CDs in a music app with cover art, DVD catalog with cover art, and a game one for my domestic partner, as I am not a gamer. My idea of a good time is entering some of my recipes on my iPad getting ready to put another book out, and cooking. I have a four year in culinary arts, and a two year in pastry. So for the book cover art is important to me. Thanks for all your help. Now I need to work on changing my apple I'd so they come to the box I use, which is mamalupi @gmail.com. Yes, I am Italian. Sincerely, Jean Lupi, A.K.A. Mama Lupi
     
  13. Jeanlupi

    Jeanlupi iPF Novice

    Joined:
    Jan 18, 2011
    Messages:
    27
    Thanks Received:
    0
    Trophy Points:
    0
    Location:
    Michigan
    Ratings:
    +0 / 0
    Feel free to contact me anytime, I really apprecieted your help.
    Mama Lupi:):):):pTrying to figure out this icon thing, I tap it and just see lines dots and the letter p.sorry if they are not meant for me to see just you you may get several.
    Code:
    <<<@!1!@>>>
    :D alright I gave up on attaching a icon so I thought I would add I pic of my company logo which is a characterization of my god mother, or at least a photo of me in my chef jacket. Can't figure none of them out, sorry. Take care.
    Mama Lupi
     
  14. Jeanlupi

    Jeanlupi iPF Novice

    Joined:
    Jan 18, 2011
    Messages:
    27
    Thanks Received:
    0
    Trophy Points:
    0
    Location:
    Michigan
    Ratings:
    +0 / 0
    Alright the icon show up after I post, as I am not computer or iPad savvy now just to learn how to put my logo as me when i post.
     

Share This Page

Search tags for this page
can i return an app on itunes
,
can i return an app to itunes
,
can u see all purchases on itunes card
,

can you get your money back from the app store

,
can you return apps on itunes
,
how do i return an app i didn't wanna download
,
how do you return apps on itunes
,
how to return an app on itunes
,
how to return apps on itunes
,
if you dont like an app after trying it will apple give you a refund 2014