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Hotmail issue

Discussion in 'New Member Introductions - Site Assistance' started by DavieB, Aug 19, 2013.

  1. DavieB
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    DavieB iPF Noob

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    Hi

    Often when I create & send a "new" email, the copy attaches to an existing thread, what am I doing wrong & can I separate these posts to different threads ?


    Thx
    Last edited: Aug 19, 2013
  2. J. A.
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    J. A. iPad Legend

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    Hi, welcome to iPF!

    It shouldn't happen again, if you go to Settings - Mails, Contacts, Calendars - Mail - Organize by Thread, and turn that off.
  3. DavieB
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    DavieB iPF Noob

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    Worded my problem wrongly, i meant when I often start a "new" mail it often attaches itself to an existing thread therefore sits on top of another current thread.
  4. twerppoet
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    twerppoet iPad Legend

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    I believe threads are created based on the subject line. Is it possible you are using similar or the same subject lines as an existing thread when creating the new emails?
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  5. DavieB
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    DavieB iPF Noob

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    Do you mean heading in the "Subject" box ?

    The "new" emails referred to always have a new & different heading in the "subject" box
  6. twerppoet
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    twerppoet iPad Legend

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    Yes. I meant the subject line/box.

    If the subjects are different I'm at a loss as to what's going on.

    Out of curiosity: I don't know if Hotmail's webmail has threads, but if it does, do the emails end up in the same threads there? That might be a clue you could follow.
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