1. malonso69

    malonso69 iPF Noob

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    Hi from Texas. I hope I can find the support I need in here. Now where do I start. :). I'm having problems with my apps closing down and kicking back to the home page. What can I do? It's very frustrating. :(
     
    Last edited: Oct 12, 2013
  2. Mickey330

    Mickey330 Administrator Staff Member

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    While you didn't tell us what generation of iPad you have running what version of iOS, the first thing we recommend is a restart or a reset of the iPad after fully closing all apps. This helps out in a lot of cases. To do (apologies if you know):

    Fully Close an App (iOS 6 and lower): Double tap the Home button (or do a 4-finger swipe up) to reveal a row of icons in the multi-tasking bar. Press and hold an icon until they all start to wiggle and you see a red circle with a minus sign ("-") in the top left. Press the minus sign to fully close the app. Don't worry, it won't remove the app from your iPad, just from the iPad's resident memory.

    Fully Close an App (iOS 7): Double tap the Home button (or do a 4-finger swipe up) to reveal a row of icons and cards in the multi-tasking viewer. Swipe up on all the cards until they are all gone.

    Then...
    Restart: Hold down the power button until the power off slider appears. Slide it off. When the iPad finishes shutting down, hold down the power button again until the Apple logo appears.

    If that doesn't help, try this last step...

    Reset: Hold both the power and home buttons until the screen goes dark and the Apple logo then appears. Once the logo appears, release the buttons. After a time, your homescreen will appear. Please note that it may take some time for the Apple logo to appear or for your homescreen to appear (or both). This is normal. Eventually, the homescreen will appear.

    Hopefully, that will clear your issue. If not, holler back (with more details about your iPad and whether this is happening with one or a few apps only). Good luck.

    Marilyn
     
  3. malonso69

    malonso69 iPF Noob

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    Thanks Marilyn , sorry I didn't give the inform needed but these iPads are generation 2 and some are iOS 6. - iOS 7. They belong to my school. I will try the last step because I already tried the first two. Thanks again fingers crossed :)
     
  4. smalltowngirl13

    smalltowngirl13 Administrator Staff Member

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    Welcome aboard! Hopefully you are able to get your issue resolved!
     

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