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Hi, i dropped my few months old ipad, :(

Discussion in 'New Member Introductions - Site Assistance' started by itsemee, Aug 25, 2012.

  1. itsemee
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    itsemee iPF Noob

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    It made dent and it looks like the front panel got lifted as well because of the fall :( Ipad is a few months old, What can I do?
  2. leelai
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    leelai Administrator Staff Member

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    Hi and welcome to the Forum!

    Did you buy the Apple Care + package when you bought your iPad as I'm fairly certain that this will cover accidental breakage although there is an excess which I think is $50. Does it still work? If it does you may just want to leave it as it is or the best solution we have for fixing a broken iPad is to make an appointment with the Genius Bar at your nearest Apple Store....you will not need your receipt as they can look up all relevant info at the store. They will most probably offer to replace your iPad but for a cost...it's normally half of the original cost of the iPad. If this is fine by you, make sure you do a complete backup of your iPad before you go.

    There are other businesses that can do this for you which will probably be cheaper but be aware that this will void your warranty, but then again your warranty would already be voided because of the drop. If you do replace with Apple, your warranty is reinstated. I have also heard many members who have gone the cheaper route then find that their WiFi will not work as this has been damaged by taking of and replacing the screen.

    In addition, you can also contact Apple customer service. Here are some great web sites to aid you in your repair search:

    Contact Info:
    http://www.apple.com/contact/

    Apple Support:
    http://www.apple.com/support/

    Check for Warranty:
    https://selfsolve.apple.com/GetWarranty.do

    For those of you not living in the USA, here is a link whereby you can select your country and then be directed to the Apple site for your country:

    http://www.apple.com/choose-your-country/

    Up to you but you may as well check out all avenues right now.
  3. itsemee
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    itsemee iPF Noob

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    Yes, by some miracle the IPad still working perfectly fine. I didn't buy the apple care, and was wishfully hoping that the warranty covers this or there some way to fix the dent. I guess I would just have to live with this :( till I get to buy a new one. I could ask though if I want it fix, as to how much would it cost me and see if its really worth it. Thanks for the reply and for the links.

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