Hi I am new and need some help please

Discussion in 'New Member Introductions - Site Assistance' started by helen1104, May 1, 2012.

  1. helen1104

    helen1104
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    Hi everyone
    I have had an IPad for around 12 months now and was using MSN &live messenger pro to chat to friends and the last couple weeks it keeps shutting down and I cannot get into my chat history to retrieve some info I had on
    There ,,can anyone please help me and advise what to do,,,,I have also paid the 99 cents to update the app but still no luck. Please anyone would really appreciate any help

    Thanks Helen
     
  2. leelai

    leelai
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    Hi and welcome to the Forum!

    When an app behaves strangely it is best to close it completely and then relaunch it. From the home screen do the four finger swipe up or double press the home button to reveal your multi task bar. These are all the apps that you have opened at one time. Long press the app until it jiggles and a red minus sign will appear above it. Press the minus sign, this will close the app, not delete it, now press the home button to return to your screen. It's also a good idea to close all these apps, as it helps the iPad run smoothly, let us know how you go.

    The IPad Forum is a community of members from all walks of life and from all over the world coming together to share our experiences and to help each other learn about this wonderful piece of technology the Ipad. There is a wealth of information already here in the many threads we have so doing some searches will answer most of the questions you have. If then you cannot find the answer you are seeking then by all means post your question. There are many friendly and informed members here only too willing to help you.

    We also have our own App - It is a very simple app to navigate.
    http://itunes.apple.com/us/app/discussion-forum-for-ipad/id412896524?mt=8
    Reading the IPad manual is a great place to start so please download a copy of these.
    http://www.support.apple.com/manuals/ipad/
    2 very informative threads from which you will learn many tips and shortcuts for the IPad.
    http://www.ipadforums.net/ipad-general-discussions/21590-tips-tricks-those-us-who-dont-know.html
    http://www.ipadforums.net/ipad-os/49581-ios5-tips-tricks.html
    We have rules like any Community so please read these also
    http://www.ipadforums.net/forum-rul...um-rules-everybody-please-read.html#post14697

    Once again we welcome you here and are so pleased you have joined us!
     
  3. helen1104

    helen1104
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    HI Thanks for your reply nd will try as u have suggested but if I close it completely will I lose chat history as that is what I am trying to access
    Thanks Helen
     
  4. leelai

    leelai
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    No just closing an app will not do anything untoward, it just clears it from ram. Apps play up from time to time and this is the first step to rectify it.
     
  5. helen1104

    helen1104
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    I meant to ask if I have to delete the newer version first as I paid 99 cents for update but that doesnt have my chat history on it
     
  6. leelai

    leelai
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    I'm not sure what happens as far as the new app is concerned and I have never used MSN but you should be able to clear the problem with it so that you can get in and retrieve that info. What iPad do you have?
     
  7. helen1104

    helen1104
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    HI I have the first I pad and has been great up until a couple weeks ago,,,,I will try deleting the newer verson of MSN live messenger pro and then trying everything you have mentioned and see how i go
    Basically all I want to be able to do is acces my chat history,,,,,, there isnt any other way is there
     
  8. leelai

    leelai
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    Yes this would be a ram issue on an iPad 1. Your iPad has 256 mb of ram compared with the iPad 2 with 512mb and the new iPad with 1 GB of ram. The best step is to close all your apps regularly, especially Safari. Deleting your history and cookies from Safari will also clear out more ram and limiting any location services will all help to limiting troubles on your iPad. Do all this and you shouldn't have a problem accessing that info, let us know how you go.
     
  9. helen1104

    helen1104
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    HI Have treid as you have suggested and no luck still cannot connect to APP anymore suggestions
    Cheers
    Helen
     
  10. Sealtiel

    Sealtiel
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    hi im new, can i use different computers (or iTunes) in transferring photos& music? will the photos&musics&apps stored in my ipad be deleted, if my i pad detected that it is a different computer?
     

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