Help

Discussion in 'UK iPad General Discussions' started by Liversis, Sep 12, 2012.

  1. Liversis

    Liversis
    Expand Collapse
    iPF Noob

    Joined:
    Sep 12, 2012
    Messages:
    2
    Thanks Received:
    0
    Pad stuck on searching for mail - switched it off twice by holding down both buttons until the apple logo - still the bezel is going around
     
  2. KevinJS

    KevinJS
    Expand Collapse
    Super Moderator
    Staff Member

    Joined:
    Aug 6, 2011
    Messages:
    10,391
    Thanks Received:
    965
    You need to close the app down otherwise it will keep restarting in it's hung state.

    4-finger swipe up the screen to reveal the multitask bar

    Long press on the mail icon until it jiggles.

    Touch the minus sign that appears on the icon.

    4-finger swipe down the screen to return the screen to normal

    Restart the app.
     
  3. Liversis

    Liversis
    Expand Collapse
    iPF Noob

    Joined:
    Sep 12, 2012
    Messages:
    2
    Thanks Received:
    0
    Tried that - nothing happens
     
  4. ziffos

    ziffos
    Expand Collapse
    iPad Fan

    Joined:
    Oct 1, 2010
    Messages:
    141
    Thanks Received:
    4
    Sounds to me like you are "heading" for a FULL RESET as something has obviously "upset" your iPad - hopefully you have your iPad backed up on iTunes so that you can restore.
     
  5. Mickey330

    Mickey330
    Expand Collapse
    Administrator
    Staff Member

    Joined:
    Aug 30, 2010
    Messages:
    11,864
    Thanks Received:
    2,175
    Try going to your Settings app and deleting that mail account. Then, reload it onto the iPad. See if that makes it "behave" any better.

    Marilyn
     

Share This Page