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Discussion in 'UK iPad General Discussions' started by Liversis, Sep 12, 2012.

  1. Liversis
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    Liversis iPF Noob

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    Pad stuck on searching for mail - switched it off twice by holding down both buttons until the apple logo - still the bezel is going around
  2. KevinJS
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    KevinJS Super Moderator Staff Member

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    You need to close the app down otherwise it will keep restarting in it's hung state.

    4-finger swipe up the screen to reveal the multitask bar

    Long press on the mail icon until it jiggles.

    Touch the minus sign that appears on the icon.

    4-finger swipe down the screen to return the screen to normal

    Restart the app.
  3. Liversis
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    Liversis iPF Noob

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    Tried that - nothing happens
  4. ziffos
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    ziffos iPad Fan

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    Sounds to me like you are "heading" for a FULL RESET as something has obviously "upset" your iPad - hopefully you have your iPad backed up on iTunes so that you can restore.
  5. Mickey330
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    Mickey330 Administrator Staff Member

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    Try going to your Settings app and deleting that mail account. Then, reload it onto the iPad. See if that makes it "behave" any better.

    Marilyn

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