Help!

[Maxcool009]

I have got an iPad 3 but when I watch videos via the YouTube app they start pausing at Radom times. Is there something I should change? Please help.

 

[Walt Cullop]

Video pausing problems are most often caused by slow Internet connection. Have you run a speed check when having the issue to see what you are getting.

 

[Maxcool009]

Video pausing problems are most often caused by slow Internet connection. Have you run a speed check when having the issue to see what you are getting.

No I have not, how do I do this?

 

[Walt Cullop]

Download the app Speed Test, run it and see.

 

[Maxcool009]

Download the app Speed Test, run it and see.

It says 1.228 seconds. Is this good or bad?

 

[Walt Cullop]

It says 1.228 seconds. Is this good or bad?

That is Ping time and it is pretty bad. I get .048 seconds (25 times faster than your number) on a Verizon 4G. It should then give you upload speed and download speed. What is the download speed?

What type of internet connection are you using?

 

[Maxcool009]

That is Ping time and it is pretty bad. I get .048 seconds (25 times faster than your number) on a Verizon 4G. It should then give you upload speed and download speed. What is the download speed?

What type of internet connection are you using?

Virgin media wifi

 

[Walt Cullop]

The problem is probably the speed of the ISP into the wifi. Tr y other locations since I am guessing you don't have 3/4G

 

[Maxcool009]

The problem is probably the speed of the ISP into the wifi. Tr y other locations since I am guessing you don't have 3/4G

I have just tried a nother location and it works a miracle. Thanks for your help!